RC Hill Mitsubishi-DeLand

I just purchased a used 2009 from RC Hill. I'd been looking to change cars for about 3 weeks and had gone to just about every dealership in Daytona (Jon Hall, Daytona Mitsubishi and Toyota) without suc looking to change cars for about 3 weeks and had gone to just about every dealership in Daytona (Jon Hall, Daytona Mitsubishi and Toyota) without success. So I decided to search online. I decided to drive to Deland, 25 miles away, to see if their online offers were real. They were. I was extremely lucky to meet a young salesperson named Shannon A. Shannon is intelligent, knowledgable, and courteous. He treated me with respect; listened to my needs and issues and then helped me find the auto best suited. He never pushed and patiently answered all of my many questions. He even made suggestions, eliminating cars that wouldn't work. He never called, emailed or left needless messages, which I appreciated greatly. Although I was discouraged by Tim, a finance manager, I came back partly because of Shannon's sincere attitude. He seemed ernestly interested in filling my needs. Even after the sale, he accompanied me to my new car and checked throughly to make sure I hadn't left anything in my trade-in. Even though it was nearly 2pm and he hadn't eaten lunch or had a break, he never rushed me. He waited with me in 95 degree heat and didn't return to work until I had driven away. I highly recommend Shannon as a sales person and would purchase my next car from him. Bonus: Women's bathroom is large and very clean. Hic-Cup: Tim, finance manager who was very nice, overly so, forced; angry, pushy, rude; then apologetic, nice and courteous the day of the sale. More

Really positive experience at RC Hill Mitsubishi. I was looking to purchase a used SUV for my son. Talked with Tom (Sales Mgr)over the phone before we went to the dealership and we discussed what I was loo looking to purchase a used SUV for my son. Talked with Tom (Sales Mgr)over the phone before we went to the dealership and we discussed what I was looking for and what price range,etc. Tom was very open and honest over the phone with the pricing of the product and what they could do. Our sales consultant was Chad Howell. Chad was on the same page as Tom. Chad was very friendly and really knows the Mitsubishi product. They really care about you as a customer here and treat you right. Service was great, they are very quick, with most dealers you are there for hours and hours..We walked in RC Hills' around noon and by 1:45 pm est. less then 2 hours later, we had taken the test ride, agreed to a price, signed all the paperwork and drove off the lot with the 2004 Outlander. Over the past several years I have dealt with several dealerships buying cars (Greenway, Maus Toyota, Courtesy Honda) and RC Hill was a much better buying experience. I would highly recommend RC Hills to family and friends as a place to do business with and I would not hesitate to go back there for my next car purchase. More

He was friendly throughout the entire process, and he was responsive to evey question and inquirey I had about the car. He made the car buying experience pleasant and as hassle free as possible. It was one o responsive to evey question and inquirey I had about the car. He made the car buying experience pleasant and as hassle free as possible. It was one of the best dealership experiences i've had. More

The following is a letter I sent to RC Hill, owner on 8/17/10 Dear Mr. Hill, Ironically, I just returned home from your dealership this evening. I purchased the Silver 2010 EVO (right off the sho 8/17/10 Dear Mr. Hill, Ironically, I just returned home from your dealership this evening. I purchased the Silver 2010 EVO (right off the showroom floor). I'm so excited about my new car that I'm thinking about getting back in it and driving for another hour. First, let me say that it's been almost 10 years since my wife and I purchased a New vehicle. My experience with new car dealers has been nothing short of terrible and I have dreaded buying a car from anyone other than a private person. High pressure sales, Shady Finance guy, Not honoring follow-up service...I'm sure you understand. Your Sales staff surprised the hell out of me. My wife and I were treated with the utmost respect and professionalism. Let me tell you about them: Russell is a "straight shooter" who is very knowledgable about the cars he sells. He knew the in and outs of the EVO and was able to proficiently show them to us. He answered all my questions without hesitation and was honest with me during negotiation. Not one time did Russell employ any High-pressure sales. Basically, he told us what we needed to know and let the car sell itself. Also, all information was out in the open...no hidden fee here and extra charge there. This was a refreshing change to how I was accustomed to dealing with salesmen. After we took delivery of the car, Russell also spent several minutes explaining how to work/adjust all the vehicle controls before sending us on our way. Tom also treated me with fairness and honesty. Even though I had obtained financing through my bank at a very low rate, Tom still offered to try and beat it. I am so glad he did because after I left your dealership yesterday I spoke with my bank to inform them I found a car to buy. I was told that the loan officer would look at the paperwork Tuesday morning and call me first thing. Well, by this afternoon, no call. When my wife called them she was told that no one could get to our paperwork for another 1-2 days. Far from what I was told on Monday. When I returned home from work today (an hour late), heard this news, and finally calmed down, I called Tom. He told me that he had financing ready to go at a rate that was acceptable to my budget. If not for Tom's "extra mile" I would have had to wait for my OWN bank to get off its a$$ before I could have picked up my new car. Tim, another great person who was Friendly, Upfront, and Honest. Methodically, he went through the finance paperwork and explained everything we were signing. Again, no secret fees or hidden charges...everything was there in black and white as Tom said on the phone earlier. In closing, Thank you for making this the best new car buying experience I've ever had. Don't be surprised if you see me again when my SUV finally gives out. Sincerely, Don N. More

The dealership and Chad were both awesome to work with and was definitely the most relaxed car buying experience I've had. The owner of the dealership was on the lot and personally gave me the price on a and was definitely the most relaxed car buying experience I've had. The owner of the dealership was on the lot and personally gave me the price on a vehicle before directing me to Chad. It was a pleasure to work with Chad I've never had an experience like this buying a car. Most dealerships and salesmen want nothing more than to make the deal and move on but Chad went over every inch of my new Lancer GTS and made sure I understood every feature before I left. I would highly recommend RC Hill to anyone looking to buy a car. And check out the Lancers too!! More

Very good salesman. I can recommend this dealership for everybody. All the staff are very friendly, and work so hard to reach your goal. I went with my wife and my baby, and we took a nice time there. Als everybody. All the staff are very friendly, and work so hard to reach your goal. I went with my wife and my baby, and we took a nice time there. Also the gave me a big test ride a long with this beautiful location. More

I would like to start by saying that this purchase was a true relief in all aspects. As a long time customer of this locations service department it only seemed appropriate that when the day had come to sho true relief in all aspects. As a long time customer of this locations service department it only seemed appropriate that when the day had come to shop for another car I give them every oppurtinity to meet my needs. After looking at several other dealer options I found RC Hiill and Mike Gray to be a breath of fresh air. Unlike previous locations prior there was no pressure and all promises were honored and kept throughout ie: no hidden costs along with all of my questions answered thoroughly throughout. I'm looking forward to any future purchases and will not hesitate to share my experience with friends and family members. Thank you very much! Robert J. Maltoni More

I dealt with Chad & Russell who were extremely helpfull; I had second thoughts about how "real" the advertised price could be so I contacted other 2 dealers; none came even close to the price offered by RC I had second thoughts about how "real" the advertised price could be so I contacted other 2 dealers; none came even close to the price offered by RC Hill Mitsubishi. I'm very pleased with the overall purchase experience. More

Chad defines a good sales rep. Regardless of my credit past, he was always there helping in anyway he could. I never felt like he was there only for the commission. We spoke on the phone and met in pers past, he was always there helping in anyway he could. I never felt like he was there only for the commission. We spoke on the phone and met in person on several occassions. He was always accommodating to my needs. He listened to what I wanted and did not want. He followed through and delivered a fantastic vehicle, which I purchased. Bob Young was very professional. He explained all my finance paperwork to me and reassured me on my decision. I know I made a great decision going there. And I live 45 minutes away! I will definitely recommend RC Hill to others as well as going back myself to trade in my car to purchase a newer model! More

EXTREMELY SATISFIED WITH OVERALL EXPERIENCE AT DEALERSHIP. FRIENDLY AND HELPFUL EMPLOYEES WILLING TO GO THE EXTRA MILE. THE WORK WAS COMPLETED IN A TIMELY MANNER. I WOULD STRONGLY RECOMMEND TO ALL DEALERSHIP. FRIENDLY AND HELPFUL EMPLOYEES WILLING TO GO THE EXTRA MILE. THE WORK WAS COMPLETED IN A TIMELY MANNER. I WOULD STRONGLY RECOMMEND TO ALL MY FAMILY AND FRIENDS TO USE RC HILL MITSUBISHI IN DELAND. More