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RC Hill Mitsubishi-Ocala

Ocala, FL

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Employees
Reviews
Vehicles
4.9
1,006 Reviews
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3550 S Pine Ave

Ocala, FL

34471

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Showing 1,006 reviews

May 24, 2025

Daniel was the best salesperson-highly recommend him to everyone! Knowledgeable, professional, prompt and friendly customer service! More

by pendletonfamily.jennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Gamero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Batchelor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2025

Ripped off. Watch what you finance. They got creative deals alright charging twice for the destination fee and didn’t apply all discounts that were promised. More

by Jennhorn43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Laney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gamero
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2025 -

RC Hill Mitsubishi-Ocala responded

We're truly sorry to hear that you left our dealership feeling this way. Our team met with you to personally review your paperwork and address your concerns, and after thoroughly going over the details, we confirmed that all figures, including fees, matched what was agreed upon during the negotiation and reflected accurately in your signed contract. We understand how frustrating it can be when things seem unclear, especially when life circumstances add extra stress. That’s why we took the time to sit down with you to walk through everything and ensure complete transparency. While we regret that you're still unhappy with the outcome, our goal has always been to be honest, fair, and upfront. We value every customer’s trust and strive to resolve concerns with professionalism and care. If you’d like to talk further, we remain available and willing to help clarify anything else.

May 22, 2025 -

Jennhorn43 responded

You met with me to try to explain way the rebates in the discounts and it still did not add to what is was on the deal paper work. The numbers do not lie. I have provided a very detailed explanation as to why I feel that I was shorted $2495. And if you would like I’ll bring it to you again. I was not given the one of the $1000 discounts and you consider it twice for the destination fee. Period. You never rectified anything all you did was try to explain it away that it was my gap insurance and they maintenance and I could get that refunded, If I was so worried about the money that was not the point I’m not finished with this you ripped me off of $2495.00. What you do is included in the sticker price the destination as well as on the deal work up sheet. It’s horrible you can’t charge twice for the same thing and the discounts we’re not provided as discussed. I was only missing $1000 of all that was supposed to be given I should’ve gotten 6000 discount and only got five and that included my cash. I’ll send you my work up. It’s simple math the gap and the maintenance package was added after the fact. I wonder how many people if they really go back and check or had a copy of your dealer sheet would determine the same exact thing that’s $1495 people that’s a lot of money in today’s world and your ripping people off!!!

May 05, 2025

This was one of the best experiences in buying a car. Daniel was great to work with, he made everything easy. Took home a brand new car the same day! Highly Recommend More

by franmalyk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Gamero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2025 -

RC Hill Mitsubishi-Ocala responded

Thank you so much for the kind words! We’re thrilled to hear you had such a great experience with Daniel and that you drove home in your new car the same day. We truly appreciate the recommendation and hope you enjoy every mile!

May 02, 2025

Thank you Scott for an excellent service. You’re knowledgeable and very helpful. I appreciate you. More

by Flavia Hart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Laney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Batchelor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

RC Hill Mitsubishi-Ocala responded

Thank you so much for your kind words! We’re thrilled to hear Scott provided you with excellent service — we truly appreciate you taking the time to share your experience. Hope to see you again!

April 30, 2025

I have purchased a lot of cars over the years and this was by far the easiest! No haggling, no smoke and mirrors, just true commitment to ensuring the customer gets what they need. More

by Mialynnec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2025 -

RC Hill Mitsubishi-Ocala responded

Thank you so much for the kind words! We’re thrilled to hear this was your easiest car-buying experience yet. Our team works hard to keep things honest, straightforward, and focused on what’s best for you—so it means a lot to hear that came through. Enjoy your new ride, and we hope to see you again down the road!

April 27, 2025

Amazing positive experience at this dealership! Daniel Gamero rocks!! Went above and beyond! I called and spoke with him about truck. CARFAX was available online in their advertisement. He had tru More

by Gi CA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Gamero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Batchelor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

RC Hill Mitsubishi-Ocala responded

Thank you so much for the awesome review! We're thrilled to hear you had such a great experience with Daniel and our team. We’re glad you felt comfortable throughout the process and are loving your new truck! We truly appreciate your trust in us and look forward to helping you again in the future. Enjoy your new ride!

April 15, 2025

The best experience I’ve had at a dealership in quite a while !! Very impressed with the service department! More

by HOUNDMOM65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2025 -

RC Hill Mitsubishi-Ocala responded

Thank you so much for the kind words! We're thrilled to hear you had such a great experience with our service department. We truly appreciate you taking the time to leave a review and hope to see you again soon!

March 30, 2025

We had a great experience here, Scott was super nice, never pushy to make a sale which I really appreciate when car shopping. He answered all our questions and we ended up getting the car we initially wa More

by Hillaryvnz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Laney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Batchelor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2025 -

RC Hill Mitsubishi-Ocala responded

Thank you for your amazing review! We're thrilled to hear that Scott provided a no-pressure, helpful experience and that you found the perfect car with us at RC Hill Mitsubishi - Ocala. Customer satisfaction is our top priority, and we’re grateful for your recommendation. Enjoy your new car, and we look forward to assisting you again in the future!

March 26, 2025

I had a great experience here and would recommend. Detailed the vehicle before we left and had what we were looking for. Good experience, and does not feel like the usual pushy sales experience that j More

by Samanthaestarr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Batchelor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2025 -

RC Hill Mitsubishi-Ocala responded

Thank you for your 5-star review! We're thrilled to hear you had a great experience at RC Hill Mitsubishi Ocala. Our goal is to provide a stress-free, no-pressure car-buying experience while ensuring you find the perfect vehicle. We appreciate your recommendation and are glad we could have your vehicle detailed before you left. Enjoy your new ride, and we look forward to serving you again!

March 18, 2025

Very professional. No high pressure. Very happy with the experience. Scott Laney did a great job More

by Jensen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Laney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2025 -

RC Hill Mitsubishi-Ocala responded

Thank you for your kind words! We're glad Scott provided a professional, pressure-free experience. Enjoy your new ride!

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