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RC Hill Mitsubishi-Ocala - Service Center

Ocala, FL

4.9
505 Reviews

505 Reviews of RC Hill Mitsubishi-Ocala - Service Center

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June 19, 2023

When I called Mitsubishi, I spoke with Branden, the manager. Friendly personality. I told him my air compressor lock-up. He told me what it would cost, which was perfect within my budget. He told me More

by 20williamsmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Branden manager
Jun 22, 2023 -

RC Hill Mitsubishi-Ocala responded

Dear 20williamsmw, Thank you for sharing your positive experience with us at RC Hill Mitsubishi Ocala! We greatly appreciate your feedback and are thrilled to hear about the exceptional customer service you received. It's wonderful that Brandon, our manager, provided you with a friendly and accommodating experience when you called. We believe in making our customers feel valued and supported right from the start. We're delighted that Jacob was able to assist you throughout the process and keep you informed about your vehicle. Keeping our customers updated is a top priority, and we're glad that Jacob delivered on his commitment. Providing personal and knowledgeable customer service is something we take pride in, and it's fantastic to hear that our team was able to meet your expectations. Seeing a smile on your face is truly rewarding for us. Thank you for choosing RC Hill Mitsubishi Ocala. We appreciate your business and hope to serve you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Best regards, RC Hill Mitsubishi Ocala

June 17, 2023

Great Dealership and super nice staff. Carlos and Jacob are always polite, and friendly. It's always a pleasure to bring my car in for service. I would recommend this dealership to anyone. More

by jantom1517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

RC Hill Mitsubishi-Ocala responded

Dear jantom1517, Thank you for your wonderful review of our dealership! We're thrilled to hear that you had a great experience and that our staff, specifically Carlos and Jacob, have consistently provided polite and friendly service. We're delighted that you find it a pleasure to bring your car in for service at our dealership. Your recommendation means a lot to us, and we appreciate your trust in us. Thank you for choosing us, and we look forward to continuing to provide you with excellent service in the future. Best regards, RC Hill Mitsubishi Ocala

June 17, 2023

I enjoyed my visit, it was quick and smooth transaction. Carlos is always a pleasure to work with. He is very polite, outgoing and friendly. More

by kgator84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

RC Hill Mitsubishi-Ocala responded

Dear kgator84, Thank you for taking the time to share your positive experience at RC Hill Mitsubishi Ocala! We're thrilled to hear that your visit was enjoyable and that your transaction was quick and smooth. Carlos is an exceptional member of our team, and we're glad to know that he provided you with polite, outgoing, and friendly service. We're lucky to have him on board! Thank you for your kind words, and we appreciate your support. We look forward to serving you again in the future. Best regards, RC Hill Mitsubishi Ocala

June 16, 2023

I am very happy with Carlos Valdes, my wife & I moved here from New York on October 30, 2022. We appreciate the service from your dealership and Carlos welcoming us. More

by josephcaruso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

RC Hill Mitsubishi-Ocala responded

Josephcaruso, we really appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

June 16, 2023

It was very fast and easy experience, dealership was clean and professional, would recommend to all. More

by sachecon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

RC Hill Mitsubishi-Ocala responded

Sachecon, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 16, 2023

The dealership is very clean and the staff are helpful, cheerful and answer my questions. I have always been pleased with my experience at this dealership. More

by MARGARWK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

RC Hill Mitsubishi-Ocala responded

Margarwk, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2023

Great service, short wait and exceptional customer service! Definitely an 11 out of 10 stars More

by jackeyla Sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

RC Hill Mitsubishi-Ocala responded

Jackeyla Sullivan, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2023

I love your company I enjoy every time when I go Carlos makes me feel like family More

by melissastaklinski03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tavish
3.0
This rating includes all reviews, with more weight given to recent reviews.
Will Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

RC Hill Mitsubishi-Ocala responded

Melissastaklinski03, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 13, 2023

As a retired auto mechanic and vehicle builder (firetrucks and ambulances) I know the auto service trade. R C Hill Mitsubishi has been a class act. More

by SHEPNOVEMBER
Recommend Dealer
Yes
Employees Worked With
Carlos Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Valdes
Jun 16, 2023 -

RC Hill Mitsubishi-Ocala responded

Hi Shepnovember, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 13, 2023

The service department is a pleasure to deal with. They have been very helpful and friendly each time I have visited. More

by amberchavous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

RC Hill Mitsubishi-Ocala responded

Amberchavous, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!