RK Chevrolet

Easy on-line appointment, easy access to service doors, service agent was professional, main reason for service was milage dictated oil / filter change and tire rotation. However, we had one other concern service agent was professional, main reason for service was milage dictated oil / filter change and tire rotation. However, we had one other concern regarding what seemed like unusual play in the drive train when parking whether on flat or hilly surfaces (1st time owning Colorado Truck so was not sure what was normal). The service agent took for short spin to understand what we were sensing and then made sure the mechanics verified what he suspected as normal slack in the drive train and including when vehicle shifter placed in parking mode. Even though Service department seemed very busy my service was completed reasonably quick while I waited in lounge area. While waiting I also spoke with a sales agent, that I had purchased a prior vehicle from. I explained why I ended up buying the new truck in Florida rather than from their New Jersey dealership, he was understanding, still pleasant, and treated me with good conversation. New inventory was hard to come by at any dealership last year at a time when our other vehicle was crushed by a tree in a bad storm. No dealerships in our area had new inventory. While dealing with family matters in Florida we were very lucky to get a call from one of the dozen dealerships we stopped into... they received two new trucks (one spoken for). We were looking for another SUV; however, given the problems finding any new vehicles we purchased the truck due to current need. So, we were very happy with our local RK Chevrolet dealer both the Service department and the understanding Sales department. Unfortunately, I cannot remember the Service agent's name (should be on your service files); however, the Sales agent was Macho Gonzalez (I had purchased a prior vehicle from him). Also, should note that the agent that finalizes your paperwork and takes payment for the work completed was very pleasant and she made you feel at home. More

Every time I go there I have to come back for the same exact problem every single time exact problem every single time More

Quick, efficient and very professional. Friendly and courteous. A really nice first time experience for me Friendly and courteous. A really nice first time experience for me More

Fairly quick and easy process of buying a car, friendly staff. Wish there was room for negotiation staff. Wish there was room for negotiation More

Appointments are always easy to obtain, the service man are very polite and courteous, I can get a ride to and from the dealership easily, and I have excellent service. are very polite and courteous, I can get a ride to and from the dealership easily, and I have excellent service. More

I had a coupon for Bennett Chevrolet where I bought it. Asked to use it at Rk Chevrolet. It was for a $14.95 oil change. Leonard Dietz in service said no I can’t use it here. I had to pay $65.71 for an oil Asked to use it at Rk Chevrolet. It was for a $14.95 oil change. Leonard Dietz in service said no I can’t use it here. I had to pay $65.71 for an oil change. Shame on you Chevrolet for being so greedy! How can you make that better for the average customer? Maybe my next car should be a Nissan or a Ford. More

RK Chevrolet offers fast and friendly service. They have a clean and comfortable waiting area. I highly recommend RK Chevy for sales and service needs. a clean and comfortable waiting area. I highly recommend RK Chevy for sales and service needs. More

Good prompt Customer service. Transportation shuttle is very helpful. Friendly staff. Keep smiling, Clean waiting area, Keep customer informed on service progress. Very good quality of service very helpful. Friendly staff. Keep smiling, Clean waiting area, Keep customer informed on service progress. Very good quality of service More

I purchased my truck there. I’ve always had good service. I love the truck. This is the 4th truck I purchased at RK Chevrolet I love the truck. This is the 4th truck I purchased at RK Chevrolet More