Raceway Nissan
Riverside, CA
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Customer Service sucks When they give you a number to call them personally on their phone? And no one ever answers there phone if you have questions. I finally got a hold of When they give you a number to call them personally on their phone? And no one ever answers there phone if you have questions. I finally got a hold of someone after ten phone calls about my loan. They told me I would have to come in personally to have my question answered. Really. More
Don't go there They did the bait and switch on me sold me on one car then said I can't get it and said there is a different model and didn't even let me test drive i They did the bait and switch on me sold me on one car then said I can't get it and said there is a different model and didn't even let me test drive it. They didn't say off my old loan and now telling me I owe them the money for the old loan. All they care about is the sale More
terrible dealership, I'd be careful when dealing with this dealership. Truthfullness is not their strength....I can't prove they pulled a bait and switch on me but very su I'd be careful when dealing with this dealership. Truthfullness is not their strength....I can't prove they pulled a bait and switch on me but very suspicious at least. If they have to rely on such tactics to get people into their dealership, who knows what other unscrupulous depths they will stoop to. I would cavoid this so-called business like the plague.... More
PRESSURE FREE BUYING EXPEIENCE Leased my 2016 Nissan Leaf for only $199 a month. Carlos & Aaron Bosch in the Internet Department made me a believer in the car industry again. I norm Leased my 2016 Nissan Leaf for only $199 a month. Carlos & Aaron Bosch in the Internet Department made me a believer in the car industry again. I normally hate having to deal with this as I lease every 3 years but I gotta say it was a pleasant experience! More
Great salesman Oscar was a friendly, knowledgeable salesman. I believe that any pressure sales techniques were directed from above his level. He did his best to do h Oscar was a friendly, knowledgeable salesman. I believe that any pressure sales techniques were directed from above his level. He did his best to do his job in the least offensive way possible. Oscar is a good reason to shop at Raceway. More
re. screwed after being contacted several times and many sincere apologies i have changed my review. i have been given a satisfactory price and a 2 year free main after being contacted several times and many sincere apologies i have changed my review. i have been given a satisfactory price and a 2 year free maintenance package. hopefully future contact with this dealer will keep me satisfied. rft More
Crooks crooks crooks crooks warning I have say they there's something wrong with Nissan USA allowing representation of one of the best brands by thieves, this company is practicing "BAI I have say they there's something wrong with Nissan USA allowing representation of one of the best brands by thieves, this company is practicing "BAIT AND SWITCH" daily stealing from every customer charging from optional features from $2,000.00 to $4,000.00 plus per car sale, DMV is allowing this to happen , the district attorney is allowing this, where is the protection to customers for a good faith deal without spending hours trying to get the advertised deals. RACEWAY NISSAN CROOKS WITH DEALER LICENSE ISSUED BY CALIFORNIA DEPARTMENT OF MOTOR VEHICLES, ALL THE SALESPEOPLE, MANAGERS ARE IN THE AGREEMENT OF STEALING FROM CUSTOMERS, from Latinos, elderly people and every single customer is a victim of illegal sales practices. More
Bait and Switch I wish I could give less than one star. They have had the same car advertised for weeks; although the car is not available (not sure if it ever was). I wish I could give less than one star. They have had the same car advertised for weeks; although the car is not available (not sure if it ever was). Week after week, car is advertised for a low price. Bait and Switch. Just be aware, don't have false expectations that they will give you before you come in. More
Illegal and Rude! DO NOT BUY A CAR FROM HERE! I live 5 hours away I negotiated a deal over the phone, then AFTER they instructed me to make the trip down via the train, DO NOT BUY A CAR FROM HERE! I live 5 hours away I negotiated a deal over the phone, then AFTER they instructed me to make the trip down via the train, I arrived to find out the truck isn't ready to be sold. (AFTER a day in a half of lies) Needed tires, breaks, smog, and safety check. After having to find a place to stay for the night, take another day off work, and buy clothes and tolietires, I returned the next day when they promised the car would be ready by lunch. It wasn't until 1:00pm that they were finally honest and admitted that they were not allowed to sell the car yet, because the deal it came in on as a trade hasn't gone through. After wasting 2 train tickets, a day and a half of work, a night stay, clothes, and meals I had to leave with no truck. When we approached "Bosch" the Floor Manager, he asked "what's the big deal, you want the truck right? Why didn't you just bring a change of clothes." When I responded I no longer was interested in the truck, and left, he made a point to stick his head out the window to say "well, have a great trip". The GM was conveniently not present that day, and has not returned phone calls. They have a sign on the floor with the "owners cell number" in which he states to call him if we have issues and aren't treated like family. Both calls have gone unanswered. This dealership is the slimiest of slimy car dealers. DO NOT PURCHASE FROM HERE!! I will be reporting to BBB. They are advertising cars that they are not legally allowed to sell yet! DO NOT PURCHASE!!! Bad Business, Bad Service, Bad People! More
I was very satified with the service athe selection of cars. My dealers name was Mo Salem and he went out of his way and still continues to do so,to make sure that I got a very good deal. My dealers name was Mo Salem and he went out of his way and still continues to do so,to make sure that I got a very good deal. More

