Radley Acura

Jeremy Logsdon is the man!! I always receive great Jeremy Logsdon is the man!! I always receive great service at Radley Acura and Jeremy is always there for me! This is my 5th Acura and they are alw Jeremy Logsdon is the man!! I always receive great service at Radley Acura and Jeremy is always there for me! This is my 5th Acura and they are always service at Radley's. Which acura dealership to stay away from Tischer; they are the worst!!! Tischer is the worst dealership I have ever known. And remember this is my fifth Acura (going back to Legend) and they are the worst that all I can say about them. Radley makes me appreciate my car and my time!!! More

I have a 2001 Integra I bought at this dealership when it was new, and I've been using the dealer for service ever since. I also work close to the Rosenthal Acura shop in Gaithersburg. So, I was at work, h was new, and I've been using the dealer for service ever since. I also work close to the Rosenthal Acura shop in Gaithersburg. So, I was at work, had minor trouble (flat tire) and brought the car to Rosenthal. They handled it and told me something I sorta knew, I was due for a new clutch, the old one was really worn. They said the could replace the clutch with a new flywheel for $1700. But I also knew I needed a Virginia safety inspection, which Rosenthal in MD couldn't do, so I called Radley and told them what I needed. They said the clutch would be $1970. I told them Rosenthal's price and they reluctantly matched it and said they'd throw in the inspection for free. I said fine, we'll do it. When I picked up the car from Radley the next day they had done the clutch but said the car needed new bushings for $670 before they could inspect it or it would fail inspection! They said they'd still do the inspection for free when I brought it back in for the other repair. I smelled a rat so instead I went to a local garage to get it inspected and the car passed, no problems or upcharges. Radley was totally dishonest and was just trying to steal, steal, steal. Don't ever do business with them! More

I bought a new TL here after shopping another Acura dealer and two more dealers selling a competing brand. I was treated far better in this dealership than in any of the other three -- no mind games o dealer and two more dealers selling a competing brand. I was treated far better in this dealership than in any of the other three -- no mind games or attempts to low-ball my trade-in, and no attempts to sell additional equipment or service (other than the usual extended warranty). The salesman and floor manager were friendly and straight with me. I left with a new car I'm very happy with and a very good feeling about the dealership I bought it from. You can't ask much more than that. More

these guys gave me the best desk hands down. I have 3 major Acura dealerships with 20 miles of my house and these guys simply tried the hardest. they sold me a TL at a very reasonable price. I will def major Acura dealerships with 20 miles of my house and these guys simply tried the hardest. they sold me a TL at a very reasonable price. I will definitely come back. The manager Brandon also is top notch, he was fair and honest which made such a difference in our final negotiations. More

jeremy logsdon said my timing belt needed replacement, along with ball joints and engine mounts. His quote was over $400 higher than 3 other local dealers I called. I took my car to 2 other shops to hav along with ball joints and engine mounts. His quote was over $400 higher than 3 other local dealers I called. I took my car to 2 other shops to have these items looked at. Both dealers said there was no need to replace any of these things and showed me that they were in good condition as well. Also, my car is only 4 1/2 yrs old with 67k. Acura says the timing belt is not due til 7 years!!! He said my belt was "dry-rotted" One of the other dealers even removed a cover on the side of the engine to show me the belt, which had absolutely no sign of dry-rot or discoloration. What a liar and bold-faced thief!!!! I am glad I am not a sucker, I can only imagine how many people he has ripped off. More

I dealt with Mo Khan primarily. He's the biggest scam artist in the dealership. He sold me a car with no mats and only one keyless entry FOB. In addition, there was some warping in the front brake roto artist in the dealership. He sold me a car with no mats and only one keyless entry FOB. In addition, there was some warping in the front brake rotors that needed to be attended to. Be very attentive to detail when dealing with these people. More

This was my first car buying experience, and I will never buy from Radley Acura again. The internet salesman ran us in circles over floor mats and an extra set of keys. And I thought that was the end, oh no buy from Radley Acura again. The internet salesman ran us in circles over floor mats and an extra set of keys. And I thought that was the end, oh no. Within 30 days of owning the car, it breaks down and leaves us stranded out of state. We called Radley to tell them about the problem, and they basically told us, we drove it off the lot, their end of the deal was finished. xx! It's called customer service. All we asked was for them to tow it back to VA. I absolutly love the car, minus some cosmetic things, but the car is wonderful. The bad customer service has overshadowed the excitment of a new car. Advice from me, DO NOT go to Radley Acura. Do your research of the dealerhip before you go. You better believe I will! More

I've sold my car b/c of this dealership! They were the worst most unhelpful lying dealership around! They're so not helpful and I wouldn't trust them. They forget to reset my oil guage... so even after worst most unhelpful lying dealership around! They're so not helpful and I wouldn't trust them. They forget to reset my oil guage... so even after I get my oil change... it would still be at 20%. More

I purchased a 2007 MDX that was supposedly brand new. Anyone who visits this place can see the shoe-horn cars onto this tiny lot very tightly. With this being said, my supposedly brand-new MDX was repain Anyone who visits this place can see the shoe-horn cars onto this tiny lot very tightly. With this being said, my supposedly brand-new MDX was repainted after the manufacturer process and the door colors don't match, and significant overspray is clearly visible on plastic parts. They claim to have "dx'd" the vehicle from another Acura dealer, and both claimed to have not re-painted the vehicle. The sales manager offered to assist with a loaner (while they inspect and investigate) but he suddenly disappeared once i arrived at the dealership, even though i called to confirm with him 10 minutes prior. The loaner process was even worse, as they acted as if they had no idea why i was there in the first place. Ultimately, the dealership stance was that faulty paint was a problem that the Acura reps would need to handle and removed themseleves from responsibility - even though they were the one's that profited on the sale?? go figure??!! From the looks of the other reviews (minus a couple of positives), this dealership has a list of unsatisfied customers a mile long! Steer clear of this poor excuse for a business!! Going to the next level...resolution will be had! Outraged MDX owner More

A friend suggested that I purchase my first Acura through Radley, his experiences were completely professional. Circumstances prevented me to go there first, so I went somwhere else (BIG MISTAKE). However, Radley, his experiences were completely professional. Circumstances prevented me to go there first, so I went somwhere else (BIG MISTAKE). However, I did bring it to Radley for the service. I was assigned to the best manager, Sargio DesDunes who listens, assures, and takes care of my car like it was his. Approx 6 months into my used car, I test drove the newer version while my car was in service. That was it, I asked Sargio to please set me up with a woman friendly sales person who would n't take advantage of me. He laughed and said all of the sales reps there were professional. Being a woman, and all of my life walking into a dealership was the worst experience that I have ever lived through, and barely! However, Radley Acura was different, they treated me special, they listened to my wants and needs and got me into the top of the line car at a more than fair price. All in all, I was in and out within an hour. I highly encourage people to do homework on trade ins, invoice prices for new cars, and read as much as you can through consumer ratings. When you come prepared your experience wont be as painful when you leave. Be realistic in your expectations and don't be afraid to say no if you aren't comfortable. All in all Radley Acura is/has been my best experience with sales and specifically service! Way to go! More