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Radley Acura

Falls Church, VA

Overview
Reviews
4.9
1,046 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,046 reviews

September 19, 2023

I received immediate attention when I arrived, and the car was ready when they said it would be.d Thanks! More

by ed
Recommend Dealer
Yes
Employees Worked With
Fernando Angulo
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Sep 22, 2023 -

Radley Acura responded

Thanks for the kudos, Ed. It is gratifying to hear that you were received quickly and that the work on your car was completed on time. Please feel free to stop in or reach out to us if you have any questions for our staff. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

September 07, 2023

The service people are always courteous and accommodating. They try to work with one’s particular situation. More

by salmann1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Sep 12, 2023 -

Radley Acura responded

Thank you for your kind words. We feel our service department is what makes Radley Acura special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

September 07, 2023

My service representative was amazing. Very knowledgeable and helpful to my needs and requests. He was professional and followed through in a great manner. More

by brooks.erika85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib
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Sep 12, 2023 -

Radley Acura responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

August 31, 2023

The services are performed in alignment with their estimated duration and costs. After the service, the technicians provide details of the work performed and items to consider in subsequent visits. No More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib
Report | Print
Sep 06, 2023 -

Radley Acura responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

August 29, 2023

I had a great experience with my service and auto detailing at Radley Acura! Timely and professional and well-done every time. More

by Jennyharris845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Sep 01, 2023 -

Radley Acura responded

We truly appreciate you taking the time to write about your experience at our dealership, Jenny. We want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with our entire team. I'm happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

August 23, 2023

Everything done was great and done professionally! Lived up to the great experiences that Rafkey Acura provides! More

by alex.gosalvez5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly
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Aug 28, 2023 -

Radley Acura responded

Thank you for this amazing review! I really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

August 22, 2023

Wonderful service and very professional. Always keep me informed of what is best for my car. More

by JohnG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali
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Aug 25, 2023 -

Radley Acura responded

I appreciate your input, John. I'm glad to hear that you are consistently impressed with the service we offer here at Radley Acura. If there is anything more I can do for you please come back and see us any time! Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

August 22, 2023

Christopher, my service technician met every one of my expectations. Would highly recommend this dealer. More

by gr8ceer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Aug 25, 2023 -

Radley Acura responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

August 17, 2023

Excellent service at a reasonable cost provided on a timely schedule as usual. This is the best service center I have ever used. More

by jbvasile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
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Aug 22, 2023 -

Radley Acura responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Radley Acura. If there is anything more I can do for you please come back and see us any time! Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

August 10, 2023

Professional service and friendly environment. I liked the car wash as a bonus also. Will go back More

by Gbsprh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Aug 15, 2023 -

Radley Acura responded

I am glad to hear you enjoyed your recent visit to our service department. At Radley Acura we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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