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Radley Acura

Falls Church, VA

Overview
Reviews
4.9
1,044 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,044 reviews

June 27, 2023

Henry was very helpful, knowledgeable, and easy to work with. The service overall was great. More

by Jillchristensen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Henry
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Jun 30, 2023 -

Radley Acura responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 27, 2023

This dealership provides excellent customer service. They are courteous, efficient, and timely when it comes to vehicle sales. More

by BMATTHEWS231
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nando
Report | Print
Jun 30, 2023 -

Radley Acura responded

Thank you for this amazing review! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 27, 2023

Our salesman Cristian was very knowledgeable in helping us select our MDX. We are very happy to have worked with him. More

by Nancy7536
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cristian
Report | Print
Jun 30, 2023 -

Radley Acura responded

Nancy, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 27, 2023

Everything was smooth and easy. Henry listened to my concerns and made sure everything was fine to my satisfaction. Thank you! More

by stewart_kaplan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Henry
Report | Print
Jun 30, 2023 -

Radley Acura responded

Stewart, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 27, 2023

Excellent service. Short wait and great explanation of what services my Acura needs in the future. More

by Rossana
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 30, 2023 -

Radley Acura responded

Rossana, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 27, 2023

Was able to schedule service in advance. Car was finished on time. Service agent found me a discount better than the coupon I brought with me. More

by Showrunner
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Henry
Report | Print
Jun 30, 2023 -

Radley Acura responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Radley Acura special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 27, 2023

Radley Acura was upfront and honest throughout the process. There were no surprises and they were happy to answer any questions I had throughout. More

by nickgroundzero
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hasan
Report | Print
Jun 30, 2023 -

Radley Acura responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 27, 2023

The folks at Radley Acura were helpful and efficient. I know I can rely on Habib Smart to take care of my Acura RDX! Thanks Habib!! More

by fgdoherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib Smart
Report | Print
Jun 30, 2023 -

Radley Acura responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 27, 2023

Radley’s service department does a wonderful job. Service advisor Nando goes above and beyond. More

by AMK Merrill
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nando
Report | Print
Jun 30, 2023 -

Radley Acura responded

Thank you for this amazing review! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 27, 2023

Excellent staff and great work in the Service Center. Everyone was professional and the customer service staff was courteous. More

by qlw15138
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Can't remember their names.
Report | Print
Jun 30, 2023 -

Radley Acura responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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