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Radley Acura

Falls Church, VA

Overview
Reviews
4.9
1,044 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,044 reviews

June 14, 2023

The service team is friendly and professional! Habib is always a pleasure to work with and takes the time to walkthrough the diagnostic findings to ensure all my questions are answered. More

by JHINTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib Smart
Report | Print
Jun 20, 2023 -

Radley Acura responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 14, 2023

Service department was awesome getting me on the road with new tires in 1.5 hours so I didn’t miss my 2nd flight More

by karin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service mgr
Report | Print
Jun 20, 2023 -

Radley Acura responded

Karin, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 14, 2023

On third lease with Radley. Great vehicle selection. Professional and knowledgeable staff. Radley is my preferred Acura dealer. More

by Acura lover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Welsh
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Jun 20, 2023 -

Radley Acura responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 14, 2023

The service was excellent. I was in and out in 90 minutes as promised by the service advisor More

by sherwood.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
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Jun 14, 2023 -

sherwood.walker responded

I have gone to Radley in the past and it is still a quality dealership

June 13, 2023

Fast and thorough service experience. I really appreciate the customer service that I got while waiting for my car. More

by cedthornton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mailk
Report | Print
Jun 16, 2023 -

Radley Acura responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 13, 2023

Radley Acura consistently exceeds my expectations. Their expertise, coupled with their exceptional customer service, is truly outstanding. I highly recommend Radley Acura to my family and friends, as More

by Elizabeth Espino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse and Robert (Bob)
Report | Print
Jun 16, 2023 -

Radley Acura responded

Elizabeth, I cannot thank you enough for your wonderful review of Radley Acura and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 12, 2023

I continue to return to this dealership because of the positive employee interactions every time I’m there. Money comes and goes, but having a reliable group of people available to me for all car-related More

by cait.hulb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib
Report | Print
Jun 15, 2023 -

Radley Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 12, 2023

We have come to trust this dealership to give us the best deal. Third SUV from them. More

by Brad.m.burch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nader Silliman, Jesse sales manager
Report | Print
Jun 15, 2023 -

Radley Acura responded

Thank you for this amazing review! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 12, 2023

Radley replaced the spark plugs as required. They also repaired the seat base, an issue with a noise in the wheel and a bulb replacement. So far I am pleased. More

by LucKeith1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolando
Report | Print
Jun 15, 2023 -

Radley Acura responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Radley Acura! If there is anything else we can do for you, please feel free to give us a call. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 12, 2023

From the moment I arrived I was greeted with a big, warm smile from Vanessa who was very courteous and professional! More

by parso79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Report | Print
Jun 15, 2023 -

Radley Acura responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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