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Radley Acura

Falls Church, VA

4.9
1,046 Reviews

5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,046 reviews

June 05, 2023

Moe Worked with me advising car features and helped me negotiate favorable terms. He was attentive, considerate and worked diligently to make my new car purchase enjoyable. More

by john.luhman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Nassem
Jun 08, 2023 -

Radley Acura responded

Thank you for leaving this remarkable feedback, John. We appreciate your comments and are happy to hear that Moe was able to meet your needs. At Radley Acura, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

Professional, genuine, trustworthy efficient. Very friendly and courteous staff. Good follow-up. I always have a good experience with Radley Acura. I am usually able to get an appointment that fi More

by BluesHawk707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly
Jun 08, 2023 -

Radley Acura responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

Easy to schedule and appointment. Fast service. Nice staffs. It has nice waiting area. Will schedule again. More

by Jancg_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry i am not good with names
Jun 08, 2023 -

Radley Acura responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

The premier dealership in the DMV. Great customer service and knowledgeable staff. Jesse the GM is masterful in putting deals together. More

by Kgarcia321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob
Jun 08, 2023 -

Radley Acura responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

I love this dealership! Great service and they are always very quick and thorough with their service. More

by doctommy76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Jun 08, 2023 -

Radley Acura responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Radley Acura team and we all strive to provide excellent service! We look forward to seeing you again in the future. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

Best service in the area! I always appreciate the customer service as well as the affordable costs More

by shaan016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jun 08, 2023 -

Radley Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

I was very impressed with my initial call in fielded by Ms Smith. She answered my general questions and upon arrival introduced me to Roland Zizer my sales person. Both were very straight forward and eas More

by Michael.McGlaughlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jereis Smith and Roland Zizer
Jun 05, 2023 -

Michael.McGlaughlin responded

This is from me- Mike

June 05, 2023

Best car buying experience ever! !! Everything was smooth and stress free. I will do business with Radley again in the future and I will tell everyone that it is well worth the trip More

by Tangovictor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Welch, Pedro
Jun 05, 2023 -

Tangovictor responded

We drove 3.5 hours from Chesapeake VA to purchase our 2023 MDX and I don’t regret any of it. Pedro was very nice to work with and extremely fair with the numbers. Brian was the best salesperson I have worked with at a dealership. He was knowledgeable and honest. He went the extra step ensuring everything is still going great with our MDX after a week since we bought it. Very happy with the MDX and Radley Acura. We will do business here again. Thank you!! Tony V

June 05, 2023

Great customer service. They finished service on my vehicle in a timely fashion. I was very satisfied. More

by Kitagurl202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember names
Jun 08, 2023 -

Radley Acura responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

We really appreciated Chris and his professionalism. His was polite and kept us informed about the process, price and estimated finish time. He remembered and addressed by our last name like family) u More

by valeriekentcoleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 08, 2023 -

Radley Acura responded

Valerie, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Chris does for Radley Acura and our customers. Hope to see you again soon! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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