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Radley Acura

Falls Church, VA

Overview
Reviews
4.9
1,046 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,046 reviews

June 05, 2023

I have bought many vehicles in my 67 years and have never been treated better than how Nader treated me. Everyone was great but Nader leaves a lasting impression. More

by Ljonesva67
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nader Sulaiman
Report | Print
Jun 08, 2023 -

Radley Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

Friendly helpful staff as always. Excellent estimate of wait time and good communication with a bright and clean waiting area More

by Bb78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Angulo
Report | Print
Jun 08, 2023 -

Radley Acura responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

Radley provides great service at a great price, on time, just as they had promised. More

by Jim Talley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Gutierrez
Report | Print
Jun 08, 2023 -

Radley Acura responded

Thank you for sharing your feedback, Jim! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. We look forward to working with you again soon! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

Chris, I believe, was not only professional but also immediately attentive and clear in making sure the visit went without a hitchHigh Fives for him! More

by Sue Callahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jun 08, 2023 -

Radley Acura responded

Sue, we loved reading this review! Happy customers are our aim, and it appears Chris really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

Very attentive team that is easy to work with and thorough in the services provided. More

by Lia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zamaine
Report | Print
Jun 08, 2023 -

Radley Acura responded

Lia, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

Vanessa was very helpful and did an excellent job coordinating the diagnostics to duplicate my vehicles issue. More

by GabeT
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Report | Print
Jun 08, 2023 -

Radley Acura responded

Thanks for your outstanding review, Gabe! I'm very happy to hear that Vanessa was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

Excellent service by the advisor and the technician. The issue was resolved. So far, no other issues. More

by kenny.temsupasiri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Jun 08, 2023 -

Radley Acura responded

Kenny, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

Good service and very quick. I liked that I could make an appointment for the exact service I needed More

by Eve Lippert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember
Report | Print
Jun 08, 2023 -

Radley Acura responded

Eve, we appreciate your kind words about our service team. Thank you for choosing Radley Acura for your vehicle needs. Please let us know if there is anything else that we can assist you with. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

Malik is terrific! I was greeted and treated warmly, kindly, and professionally; information was gathered and exchanged quickly and efficiently, several options were di More

by Shoppingforstuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik
Report | Print
Jun 08, 2023 -

Radley Acura responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Radley Acura. If there is anything more that we can do, please come back and see us again. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

This is my third vehicle purchase with Radley and the service department just keeps getting better and better! Thank you so much for making my life easier by provide top notch service! More

by Julia Newman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
Report | Print
Jun 08, 2023 -

Radley Acura responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Radley Acura, we value our customers and we look forward to seeing you down the road. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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