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Radley Acura

Falls Church, VA

4.9
1,046 Reviews

5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,046 reviews

May 27, 2023

Great experience as a customer of this dealer as I bought my new car recently. They were knowledgeable and helpful. Friendly and professional. Hope the service experience is as great. More

by Stanlabrat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hasan Masroor
Jun 01, 2023 -

Radley Acura responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 26, 2023

Very nice and friendly , salesmen not pushy. Can drive car by yourself, Would definitely recommend. More

by Ed.khalid1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
Jun 01, 2023 -

Radley Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 26, 2023

Everyone is so nice and helpful. Glad I came here, got a great vehicle for me and the kids More

by Ccc3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 01, 2023 -

Radley Acura responded

Thank you for this amazing review! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 25, 2023

Thank you, Chris, in the Radley Service department for helping me with 4 new tires! I needed a minimum of 2 and he let me know about the buy 3 get one free special. He booked an appt for the next morning More

by Helen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 31, 2023 -

Radley Acura responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 25, 2023

Radley makes service easy, is speedy, and communicates very well. Nando is great to work with. More

by kevinkelly5
Recommend Dealer
Yes
Employees Worked With
Nando Angulo
May 31, 2023 -

Radley Acura responded

It’s great to know that Nando provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 25, 2023

This RDX is my 3rd Acura. Two I have purchased from Radley. Very pleased with the car the ease of getting a service appointment and overall performance. It is a lovely car. More

by Same
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t remember, but everyone was professional and courteous
May 31, 2023 -

Radley Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 25, 2023

Friendly and great to work with. Made all of the necessary repairs to make the used car Drivable. The car was nicer than any that we had looked at other dealershiips. More

by Rhworth3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
May 31, 2023 -

Radley Acura responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 25, 2023

Overall service was great! Malik provided outstanding customer service. He was very friendly and thoroughly explained service I needed for my car. More

by Reginaljbellamy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malik
May 31, 2023 -

Radley Acura responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 24, 2023

Exceptional customer service. Very attentive, detail oriented. From the managers to salesmen to financing department, everything is high tech, efficient, clean and a comfortable e More

by Maria Araviakis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian, Sohil, Richard, Jessi
May 30, 2023 -

Radley Acura responded

Maria, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 24, 2023

This is probably our 4th or 5th car purchase from Radley Acura in falls church. Every time I step foot in the dealership they treat us like family. The customer service is fantastic. Even client advisors More

by raychodds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Reeves, Brian Welsh
May 30, 2023 -

Radley Acura responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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