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Radley Acura

Falls Church, VA

Overview
Reviews
Vehicles
4.8
1,016 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,016 reviews

May 22, 2023

Everyone is super friendly and always makes sure you are taken care of. I never leave dissatisfied. More

by A-A-ron
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember, sorry.
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May 25, 2023 -

Radley Acura responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Radley Acura, we value our customers and we look forward to seeing you down the road. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
May 22, 2023

Service agent, Malik, is very helpful and pro active. If a service is not required, he advised that it is no needed yet. More

by tria_ara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik
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May 25, 2023 -

Radley Acura responded

Thank you for this amazing review and shoutout for Malik! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
May 22, 2023

They always take care of me and keep me updated. That’s why I keep buying cars at Radley. More

by Mannm18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
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May 25, 2023 -

Radley Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
May 22, 2023

This is the only Acura dealer I work with over the last seven years. Excellent service from Z. Reasonable wait time. More

by gregjbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep, Z
Report | Print
May 25, 2023 -

Radley Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
May 21, 2023

Great people. Committed to working with you . Overall a great experience for me and my wife More

by madan.chaukulkar
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo
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May 24, 2023 -

Radley Acura responded

Madan, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
May 21, 2023

Good service, friendly and helpful. thank you. Car cleaned well. Will come again for service More

by sallyali04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib
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May 24, 2023 -

Radley Acura responded

Thank you for this amazing review! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
May 21, 2023

My girlfriend and I had been shopping for a new car for almost two weeks. We spent countless hours online and dodging annoying sales associates at multiple dealerships. We stopped by Radley and that’s when More

by Barberjoey54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
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May 24, 2023 -

Radley Acura responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
May 20, 2023

Everything went well. We dropped the SUV off overnight for a scheduled maintenance and battery check service and the next day and my car was not ready until 5-5:30. That' More

by vmtino62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabreet ? Allie
Report | Print
May 24, 2023 -

Radley Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
May 20, 2023

Best in detailing what they have done to your vehicle,courtesy and professional,and welcoming More

by Sorro598
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandoval
Report | Print
May 24, 2023 -

Radley Acura responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
May 19, 2023

Best dealer experience I ever had and Brian is amazing! Thank you for an awesome experience. More

by Elvis Paz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
May 24, 2023 -

Radley Acura responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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