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Radley Acura

Falls Church, VA

Overview
Reviews
Vehicles
4.8
1,009 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,009 reviews

May 17, 2023

Excellent service from sales Carlos and his Manager ! 100 percent. I would buy or lease my next car from here with them. More

by granados.g27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Silva
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May 23, 2023 -

Radley Acura responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Carlos and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
May 17, 2023

Friendly staff and super kind and smooth process. Very through, so far the best experience I have had buying cars from trusted dealership. More

by Samuel Ramirez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pham
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May 23, 2023 -

Radley Acura responded

Samuel, we're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
May 17, 2023

Always a great experience when getting service at Radley Acura. My tech was pleasant and very knowledgeable. More

by Phylichiahoward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
UNK
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May 23, 2023 -

Radley Acura responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
May 17, 2023

The team was amazing. They were polite, helpful and quick. Like always, I never feel like I’m inconvenienced when coming in. More

by iarrobmp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malik
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May 23, 2023 -

Radley Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
May 16, 2023

Mohammed was amazing he help me to get my dream car . And explain to me all the details on the car. More

by Lyes djidi
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed
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May 19, 2023 -

Radley Acura responded

Lyes, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
May 16, 2023

Best services. Nadir, Jesse and Richie did the best work for their customers. Thanks for all of them More

by fadwa1123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nader. Jesse. Richie.
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May 19, 2023 -

Radley Acura responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
May 16, 2023

Zee Meredith is a fantastic service provider with a heart of gold. Not only should he receive a huge raise, he should receive a permanent company car. More

by duane2674
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zee Meredith
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May 16, 2023 -

duane2674 responded

Radley Acura is the best !!!

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May 16, 2023

Keeps you up to date on your vehicle repairs needed. Takes the time to explain any issues. More

by adgilliam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
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May 19, 2023 -

Radley Acura responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
May 16, 2023

Great service personals Price was what i expected for transmission and differential service Would come back for next service on wife RDX AWD More

by michael.dewalt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
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May 19, 2023 -

Radley Acura responded

Michael, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
May 16, 2023

Customer service was great while I had their warranty. Price for servicing my Acura MDX have become prohibited for me. More

by LicAustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know names
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May 20, 2023 -

Radley Acura responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jose Cabrera - General Manager

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