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Radley Acura

Falls Church, VA

Overview
Reviews
4.9
1,046 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,046 reviews

May 22, 2023

HABIB WAS GREAT, PATIENCE AND EXPLANATION OF THINGS WERE THE BEST EXPERIENCE LOOK FOR HIM More

by mdd0854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HABIB
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May 25, 2023 -

Radley Acura responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 22, 2023

Fantastic Experience! Very smooth process. They matched the price that I got from another dealership. They accommodated by request of spending least amount of time at the More

by Saral Desai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian, Pedro
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May 25, 2023 -

Radley Acura responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 22, 2023

This dealership is awesome! Highly attentive and you never feel rushed yet the car buying experience is quite smooth and timely. My salesman Brian Welsh is the absolute best at More

by nikollvance2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Welsh
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May 25, 2023 -

Radley Acura responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 22, 2023

Very courteous and knowledgeable. Prompt response, very pleasant experience and definitely will come back in the ft More

by Ptcheng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Welsh
Report | Print
May 25, 2023 -

Radley Acura responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Radley Acura. Please feel free to contact us if you have any questions on your new purchase. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 22, 2023

Such a personal experience. Carlos Silva was very attentive and thorough. The dealership was small and personable with lots of coffee available!! More

by Alicia C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Silva Jr
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May 25, 2023 -

Radley Acura responded

Alicia, thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Carlos was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 22, 2023

I love Radley Acura! The best part is Malik! He takes care of everything involving my car and makes it such a pleasant experience each and every time! So grateful! More

by Laura.kent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik
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May 25, 2023 -

Radley Acura responded

Laura, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Malik does for Radley Acura and our customers. Hope to see you again soon! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 22, 2023

The consultant who checked me was helpful and guided me on needed Virginia requirements. I asked the service team to install my new Virginia license to car and they were helpful. The gentleman in the part More

by Dahuja15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik Jefferson , Chris Carson
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May 25, 2023 -

Radley Acura responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 22, 2023

To a person, everyone was extremely polite and helpful the entire time I was there. The dealership is clean and the coffee maker great! More

by rgsteele314
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nader, Reggie, Nando.
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May 25, 2023 -

Radley Acura responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 22, 2023

Exceptional service always provided by Nando of Radley Acura. His attention to customers is unparalleled. More

by Margie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
Report | Print
May 25, 2023 -

Radley Acura responded

Hi Margie, and thanks for the great feedback! We're very happy that Nando was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 25, 2023 -

Margie responded

I want to add that Nando’s incredible focus on customer satisfaction is to everyone he deals with. His knowledge and expertise about Acuras are extraordinary. He really is unique and a great asset to Radley.

May 22, 2023

Nando is an amazing employee and Acura ambassador. Please give him a raise or a bonus. More

by Nels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
Report | Print
May 25, 2023 -

Radley Acura responded

Thank you for your great review! We're glad to have Nando on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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