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Radley Acura

Falls Church, VA

Overview
Reviews
4.8
1,049 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,049 reviews

May 23, 2023

Very responsive service and customer focused. A bit pricey but overall an A+. Maliki and Zee are excellent reps. More

by Becca953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik
Report | Print
May 26, 2023 -

Radley Acura responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 23, 2023

This is the only Acura dealer I work with over the last seven years. Excellent service from Z. Reasonable wait time. More

by gregjbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep, Z
Report | Print
May 25, 2023 -

Radley Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 23, 2023

They always take care of me and keep me updated. That’s why I keep buying cars at Radley. More

by Mannm18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
Report | Print
May 25, 2023 -

Radley Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 22, 2023

Very courteous and knowledgeable. Prompt response, very pleasant experience and definitely will come back in the ft More

by Ptcheng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Welsh
Report | Print
May 25, 2023 -

Radley Acura responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Radley Acura. Please feel free to contact us if you have any questions on your new purchase. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 22, 2023

Service agent, Malik, is very helpful and pro active. If a service is not required, he advised that it is no needed yet. More

by tria_ara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik
Report | Print
May 25, 2023 -

Radley Acura responded

Thank you for this amazing review and shoutout for Malik! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 22, 2023

Everyone is super friendly and always makes sure you are taken care of. I never leave dissatisfied. More

by A-A-ron
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember, sorry.
Report | Print
May 25, 2023 -

Radley Acura responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Radley Acura, we value our customers and we look forward to seeing you down the road. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 22, 2023

Nando is an amazing employee and Acura ambassador. Please give him a raise or a bonus. More

by Nels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
Report | Print
May 25, 2023 -

Radley Acura responded

Thank you for your great review! We're glad to have Nando on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 22, 2023

Exceptional service always provided by Nando of Radley Acura. His attention to customers is unparalleled. More

by Margie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
Report | Print
May 25, 2023 -

Radley Acura responded

Hi Margie, and thanks for the great feedback! We're very happy that Nando was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 25, 2023 -

Margie responded

I want to add that Nando’s incredible focus on customer satisfaction is to everyone he deals with. His knowledge and expertise about Acuras are extraordinary. He really is unique and a great asset to Radley.

May 22, 2023

To a person, everyone was extremely polite and helpful the entire time I was there. The dealership is clean and the coffee maker great! More

by rgsteele314
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nader, Reggie, Nando.
Report | Print
May 25, 2023 -

Radley Acura responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 22, 2023

The consultant who checked me was helpful and guided me on needed Virginia requirements. I asked the service team to install my new Virginia license to car and they were helpful. The gentleman in the part More

by Dahuja15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik Jefferson , Chris Carson
Report | Print
May 25, 2023 -

Radley Acura responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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