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Radley Acura

Falls Church, VA

Overview
Reviews
4.8
1,053 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,053 reviews

May 24, 2023

Exceptional customer service. Very attentive, detail oriented. From the managers to salesmen to financing department, everything is high tech, efficient, clean and a comfortable e More

by Maria Araviakis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian, Sohil, Richard, Jessi
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May 30, 2023 -

Radley Acura responded

Maria, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 23, 2023

The customer service in the maintenance area is second to none. I wouldn't go anywhere else More

by BegTwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
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May 26, 2023 -

Radley Acura responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 23, 2023

Great support and consistently fantastic service . I’ve gotten my last 8 cars from Radley! More

by Anonymous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nadir SULAIMAN
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May 26, 2023 -

Radley Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 23, 2023

Service was impeccable! I am truly impressed by the quality of their work ethic and attention to detail More

by lavern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik
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May 30, 2023 -

Radley Acura responded

Thank you for this amazing review, Lavern! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 23, 2023

Very responsive service and customer focused. A bit pricey but overall an A+. Maliki and Zee are excellent reps. More

by Becca953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik
Print
May 26, 2023 -

Radley Acura responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 23, 2023

This is the only Acura dealer I work with over the last seven years. Excellent service from Z. Reasonable wait time. More

by gregjbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep, Z
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May 25, 2023 -

Radley Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 23, 2023

They always take care of me and keep me updated. That’s why I keep buying cars at Radley. More

by Mannm18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
Print
May 25, 2023 -

Radley Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 22, 2023

Very courteous and knowledgeable. Prompt response, very pleasant experience and definitely will come back in the ft More

by Ptcheng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Welsh
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May 25, 2023 -

Radley Acura responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Radley Acura. Please feel free to contact us if you have any questions on your new purchase. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 22, 2023

Service agent, Malik, is very helpful and pro active. If a service is not required, he advised that it is no needed yet. More

by tria_ara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik
Print
May 25, 2023 -

Radley Acura responded

Thank you for this amazing review and shoutout for Malik! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 22, 2023

Everyone is super friendly and always makes sure you are taken care of. I never leave dissatisfied. More

by A-A-ron
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember, sorry.
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May 25, 2023 -

Radley Acura responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Radley Acura, we value our customers and we look forward to seeing you down the road. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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