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Radley Acura

Falls Church, VA

Overview
Reviews
4.9
1,046 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,046 reviews

May 02, 2023

Salesman, Moe, made the process very easy. Was very knowledgeable about the car I chose, and handled any issues I had after with ease. More

by AnissaC
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Moe. Richie,
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May 02, 2023 -

AnissaC responded

Thank you

May 01, 2023

Switch and bait. Was promised 25% off. One of the service advisors denied it and blAtantly said no one was here to give us that . After we described person. More

by Rafi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t get name, but know description
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May 01, 2023

Great experience Roland was completely supportive from start to finish. Really appreciate the service and support from everyone. More

by Satisfied
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roland Zizer
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May 01, 2023

Radley Accura is good dealer but on my latest service order i waited 3hours for a routine oil change and tier rotate so you know i was not happy my regular service guy Nando is no longer there so some More

by Gotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Never meet my new service team
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April 29, 2023

Nando provided excellent customer service. From the moment we walked in, he was welcoming, friendly, and with great energy. He kept us updated throughout the service process. At the end he mad More

by Rsluis02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
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May 03, 2023 -

Radley Acura responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

April 29, 2023

Routine checkup and repair of windshield washer. First attempt to repair tube did not work next day, so I had to return to get the supply tube replaced. More

by dhard
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nando
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April 28, 2023

Always providing me with outstanding service. Customer service and attention to detail is above reproach. More

by hillmonre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Herrera
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May 03, 2023 -

Radley Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

April 28, 2023

The service within this dealership is amazing. It’s clean, the staff are always welcoming and customer focused. I will be a returning customer. More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly
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May 03, 2023 -

Radley Acura responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

April 28, 2023

Prompt and friendly staff. Took my car in for service and it was done within 1.5 hours. Also used the shuttle service to get home. Nice that they offer that service to peop More

by djmikey75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik
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May 03, 2023 -

Radley Acura responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

April 28, 2023

Bradley acura gets it right. They will not talk you into unnecessary work but will identify any problems. Scheduling and timing is always accurate. More

by bgravallese2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher
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May 03, 2023 -

Radley Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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