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Radley Acura

Falls Church, VA

Overview
Reviews
4.9
1,046 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,046 reviews

November 15, 2023

They are very knowledgeable. Service offerings make sense. Staff is very friendly and helpful. Waiting area is comfortable. More

by Romasg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly
Report | Print
Nov 16, 2023 -

Radley Acura responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

November 13, 2023

Nando is a great service advisor - courteous, professional, and an awesome communicator. When I pick up my car, it always looks great (washed and vacuumed). Always exceeds expectations. More

by Jon S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
Report | Print
Nov 14, 2023 -

Radley Acura responded

Jon, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

November 08, 2023

You have polite and efficient employees, clean and spacious waiting area, provide coffee and a large TV. Making a visit easy and pleasant. More

by vacapsfan99
Recommend Dealer
Yes
Employees Worked With
Nando Angulo
Report | Print
Nov 09, 2023 -

Radley Acura responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

November 07, 2023

It's always an excellent experience when going in for service haven't had an issue. More

by stevensc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Nov 09, 2023 -

Radley Acura responded

Steven, thank you for your kind words. We feel our service department is what makes Radley Acura special, and reviews like yours help me to make sure that we're meeting the needs of our customers. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

November 07, 2023

Brian is an excellent salesman goes above and beyond. The Radley Acura team are so incredible. Will definitely recommend to family and friends. More

by eiram789
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian and Richard
Report | Print
Nov 09, 2023 -

Radley Acura responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear Brian was able to help find the perfect vehicle for you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

November 01, 2023

Their customer service is an excellent . I will recommend for my friends. The employees are amazing. More

by Elias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
Report | Print
Nov 06, 2023 -

Radley Acura responded

Elias, I cannot thank you enough for your wonderful review of Radley Acura and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

November 01, 2023

Pure excellence. Perhaps the best dealer I have ever dealt with. I highly recommend them. More

by georgegaryu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevon
Report | Print
Nov 06, 2023 -

Radley Acura responded

I can’t thank you enough for writing this awesome review for our dealership, George! It was a pleasure to help you, and I look forward to doing so again. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

October 25, 2023

Excellent Service for many yrs. One of the best parts and service depts in the area. More

by Xeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Oct 30, 2023 -

Radley Acura responded

Xeon, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

October 24, 2023

Recommend. Very good services of my car. Completely satisfied. Will coming again if I needed. More

by Lutece42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hamada Kuhail
Report | Print
Oct 27, 2023 -

Radley Acura responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

October 24, 2023

Service is great. I feel like everything is focused on me and my car. Hamad was attentive and carefully explained what was going to be done. He checked in with me to More

by Lyndell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hamad
Report | Print
Oct 27, 2023 -

Radley Acura responded

Thanks for the kudos, Lyndell. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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