Rafferty Subaru

Twice again since my first review last year, I have been very pleased as a 73 year old with them over the past years since taking my 2006 Subaru Outback there for a variety of repairs (engine gaskets, headl very pleased as a 73 year old with them over the past years since taking my 2006 Subaru Outback there for a variety of repairs (engine gaskets, headlights, alternator, power steering pump & more). They are consistently knowledgeable, organized, patient and Gregg Westmann worked with me in person and on the phone, and the free new loaners are a plus. Their hours and location fit my needs. I trust them for any future work that comes up on this car with only 128,000 miles for many years and miles to come! More

Had a great experience working with Claire. She was super friendly, knowledgeable, and helpful in getting me into a new car. The process was super easy and I’d recommend Rafferty Subaru to frie She was super friendly, knowledgeable, and helpful in getting me into a new car. The process was super easy and I’d recommend Rafferty Subaru to friends and family. More

Rafferty is by far the best Subaru dealership I've done business with. They step up to help resolve issues and take great care of our Crosstrek Hybrid Touring. We recently drove it to Chicago and the car business with. They step up to help resolve issues and take great care of our Crosstrek Hybrid Touring. We recently drove it to Chicago and the car ran flawlessly, getting about 35 mpgs. If you're looking for a Subaru, this is THE place to go. More

Mike Hart was my salesperson. He was knowledgeable, respectful and patient. He answered all of my questions and explained everything in detail. Great overall experience. He was knowledgeable, respectful and patient. He answered all of my questions and explained everything in detail. Great overall experience. More

I had an extremely bad experience at this location. I should have walked out, but I had a con man as my salesman, and he was good. I will never recommend this dealership to anyone I know, and if you do I should have walked out, but I had a con man as my salesman, and he was good. I will never recommend this dealership to anyone I know, and if you do go in, avoid Owen. More

Very good experience with Jason Brandt. He was easy to work with and understood my needs. Would deal with him again. The technician who went over the car with me/how to set things up wa He was easy to work with and understood my needs. Would deal with him again. The technician who went over the car with me/how to set things up was good. I would have appreciated being shown how to open and lock the doors on the car without using the key fob. I got that information a few days later with another Subaru owner. Overall a good experience. More

Previous experiences have been good. Most recent on Friday 4/18/25 no communication. Got a loaner while getting an oil sensor light replaced in my car. Justin was the service rep. I dr Most recent on Friday 4/18/25 no communication. Got a loaner while getting an oil sensor light replaced in my car. Justin was the service rep. I dropped off the car at 8:15 am. Got a call from Justin at 10:30 saying they have the part so car should be able to be done today. Got no other word so I called back at 5 & then Justin told me my car would not be done today. He said he called - I did not get any calls or voicemails. I asked him to check the number. I then asked what time could I tomorrow; he said the car will not be worked on tomorrow so would probably be done Monday. Was helpful I had the loaner, but I was not asked when I dropped off my vehicle if it was okay if they needed to keep the car for the weekend. On Monday, I did not get any calls or messages so I called mid afternoon & he said the car was ready. He was not there when I picked up the car but I was able to confirm with the cashier that my correct contact number is in the system. I was also told on Friday during the 10:30 call that the cost would be $630, the bill was greater. More

Jason was professional and made the purchase experience fun. Facility is well kept. Front desk staff was friendly and helpful. fun. Facility is well kept. Front desk staff was friendly and helpful. More

Nice people , pros at what you do, but overall the experience was still dreadful,. We've owned several Subarus and we've bought a few from Rafferty. Never again. Hours wasted because you were complete experience was still dreadful,. We've owned several Subarus and we've bought a few from Rafferty. Never again. Hours wasted because you were completely unprepared for our initial visit and for the car pickup. Initial trade in value was down right insulting. Zach Preston is a fine young man but the rest of the experience was beyond poor. More

I had a really positive purchasing experience at Rafferty Subaru. It was my first time at this dealership and things couldn't have gone more smoothly! Claire Hamilton, my sales consultant, was pleasant, know Subaru. It was my first time at this dealership and things couldn't have gone more smoothly! Claire Hamilton, my sales consultant, was pleasant, knowledgeable, and patient, putting me at ease during the entire process. Likewise, the Business Manager, Darren Sereikis. I got the impression that everyone at Rafferty just wants their customers to be happy and satisfied, which I am! I highly recommend making your new purchase from them - whether new or used! More