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Rafferty Subaru

Newtown Square, PA

4.9
4,844 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

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4,844 Reviews of Rafferty Subaru

May 01, 2025

Very good experience with Jason Brandt. He was easy to work with and understood my needs. Would deal with him again. The technician who went over the car with me/how to set things up wa More

by nkerns26
Recommend Dealer
Yes
Employees Worked With
Jason Brandt, Subaru Reputation , Darren Sereikis
April 30, 2025

Previous experiences have been good. Most recent on Friday 4/18/25 no communication. Got a loaner while getting an oil sensor light replaced in my car. Justin was the service rep. I dr More

by cedevine12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
May 01, 2025 -

Rafferty Subaru responded

We appreciate your feedback and sincerely regret the communication issues during your recent visit. Providing clear and timely updates is important to us, and we apologize for any frustration caused. We're glad the loaner was helpful, but we understand your concerns about the unexpected delay and billing discrepancy. Please feel free to reach out if you have any further questions or concerns. We hope to provide you with better service in the future.

April 20, 2025

Jason was professional and made the purchase experience fun. Facility is well kept. Front desk staff was friendly and helpful. More

by Jacqui
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 21, 2025 -

Rafferty Subaru responded

Thanks for the great feedback, Jacqui! We're excited to hear that Jason made your experience enjoyable and that our team provided friendly service. We appreciate your support and hope to see you again. Happy driving!

April 20, 2025

Nice people , pros at what you do, but overall the experience was still dreadful,. We've owned several Subarus and we've bought a few from Rafferty. Never again. Hours wasted because you were complete More

by Ed
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Zach Preston
Apr 21, 2025 -

Rafferty Subaru responded

We appreciate you taking the time to share your feedback and are truly sorry that your experience did not meet expectations. While we always strive to provide a smooth and efficient process, we regret that we fell short during your visit. Your concerns are important to us, and we take them seriously. If you’d be open to discussing this further, we’d love the opportunity to address your experience. Please feel free to reach out to our General Sales Manager, Bob Rafferty, at bobr@raffertysubaru.com—we value your input and want to make things right. Thank you for bringing this to our attention. Your feedback helps us continue to grow and provide better service moving forward.

April 16, 2025

I had a really positive purchasing experience at Rafferty Subaru. It was my first time at this dealership and things couldn't have gone more smoothly! Claire Hamilton, my sales consultant, was pleasant, know More

by sbstevens1501
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Claire Hamilton 5 stars!!!, Darren Sereikis
Apr 17, 2025 -

Rafferty Subaru responded

Thanks for the fantastic review! We're so happy to hear about your positive experience with Claire and Darren. Our team is dedicated to ensuring every customer feels valued and satisfied. We appreciate your recommendation and look forward to assisting you again in the future!

April 14, 2025

From start to finish we were extremely satisfied with the service and professionalism shown by the entire staff. In particular, we want to acknowledge Cory Sottanella who was our salesman. He answered all of More

by owen.kaplan@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
shane corbett, Cory Sottanella, Viktorya Hoeger
Apr 15, 2025 -

Rafferty Subaru responded

Thank you for sharing your positive experience, Owen! We're thrilled to hear that Cory made such a great impression and provided exceptional service. Our team is dedicated to ensuring a smooth process for our customers, and it’s wonderful to know we succeeded with you. We appreciate your support!

April 13, 2025

Started useing them as soon as I g out my Subaru and so far so good More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Vitale, Brent Knarr, Kelly Billbrough
Apr 14, 2025 -

Rafferty Subaru responded

Thanks for the awesome review, Keith! We're so happy to hear you're enjoyed your experience with us. If you have any questions or need assistance, feel free to reach out. Happy driving!

April 12, 2025

I had a wonderful shopping experience with Theresa. She was friendly, personable, but yet business like. I highly recommend her! More

by Kathleenwielgus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Boyer, Jeanette Prestia
Apr 14, 2025 -

Rafferty Subaru responded

Thank you, Kathleen, for your fantastic review! We're very happy to hear you had such a positive experience with Theresa. Our team strives to provide friendly and professional service, and it’s great to see that reflected in your visit. We appreciate your recommendation and look forward to serving you again!

April 08, 2025

Theresa made the purchase of my car a wonderful experience. I can’t thank her enough .I will definitely refer anyone to her. Thanks again More

by Donnasmyth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Boyer
Apr 09, 2025 -

Rafferty Subaru responded

Thanks for your kind words, Donna! We’re excited to hear that Theresa made your car purchase enjoyable. Referrals mean the world to us, and we appreciate your support. Enjoy your new ride and happy driving!

April 06, 2025

Our salesman Larry Seavey was very patient with me and worked with our time limitations More

by Qbmccann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex in Finance , Larry Seavey
Apr 07, 2025 -

Rafferty Subaru responded

Thanks for the fantastic feedback! We're excited to hear that Larry provided you with such great service. Your satisfaction is our priority, and we appreciate your trust in us. Looking forward to assisting you again in the future!

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