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Rafferty Subaru

Newtown Square, PA

4.8
4,974 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

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4,974 Reviews of Rafferty Subaru

January 14, 2026

Fantastic service - on the phone and in person. Kelly Anne was so professional and friendly. Atmosphere is nice, great waiting room - it was pre-holiday season so very busy. More

by radiopoetique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Billbrough
January 12, 2026

They are knowledgeable, responsive, and offered what I believe to be a fair and transparent deal. This is my second purchase on a CPO and will purchase there again. More

by patricia.pressman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Brandt, Bob Rafferty, Chad Myers
Jan 13, 2026 -

Rafferty Subaru responded

Thank you for your fantastic review, Patricia! We're so glad to hear about your positive experience and appreciate your loyalty. Our team is dedicated to providing knowledgeable and transparent service, and we're glad you found it beneficial. Looking forward to assisting you with your next purchase!

January 12, 2026

Awesome dealer Rafferty Subaru of Newtown Square Pennsylvania. I've been a long time customer and originally purchased my first Subaru at another dealer, but Rafferty has been my go to for service u More

by BARBARAANNANGELO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Billbrough
Jan 14, 2026 -

Rafferty Subaru responded

Thank you for your fantastic review! We're thrilled to hear about your positive experiences with our team, especially with Craig. Your loyalty means the world to us, and we appreciate your recommendation. Looking forward to helping you again in the future!

January 04, 2026

Car in for a routine oil and cabin filter change. Use the express service, but since the wait was expected to be 1.5 hours, I decided to drop the car off and come back and pick it up later. I have More

by CENTER12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Jan 05, 2026 -

Rafferty Subaru responded

Thank you for your fantastic feedback! We're glad to hear you appreciate our express service and the quality of our work. We also value your suggestion regarding the review process and will take it into consideration. Your experience matters to us!

January 02, 2026

This was my third forester I've purchased from Rafferty Subaru. I knew the car I wanted would be in their inventory. The sales staff made the entire experience as easy and painless as possible. I look forw More

by jagaffney3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Sottanella
Jan 02, 2026 -

Rafferty Subaru responded

Thank you for your fantastic review! We’re thrilled to hear that you had such a smooth experience with our sales team and that you found the perfect Subaru Forester. We look forward to welcoming you back for your next Subaru purchase!

January 01, 2026

My extended family and I have been buying Subarus from Rafferty Subaru since 1981. They are the largest Subaru dealer in the area and no other dealer has been able to beat their prices. When my 2013 Outba More

by Saint Christopher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Rafferty, Kevin Rafferty, Bob Rafferty, Andre Tocci, Chad Myers
Jan 02, 2026 -

Rafferty Subaru responded

Thank you for the fantastic review! We’re thrilled to hear about your long-standing relationship with us and that you’re enjoying your new Subaru Solterra. We appreciate your understanding regarding the registration issue and hope it gets resolved quickly. Drive safe and enjoy your new ride!

Jan 06, 2026 -

Saint Christopher responded

Within 48 hours of buying my Solterra, Subaru/Toyota updated the vehicle remotely and I am now able to use Drive Connect and Subaru Connect as well as program and save driver profiles. Its all good.

December 24, 2025

This is one of those reviews where I wish there were an option for no stars, my worst experience with service: I explained to Greg, the service rep, that my car was stalling, and his first response was to More

by jentrachtenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg
Jan 07, 2026 -

Rafferty Subaru responded

Thank you for taking the time to share such a detailed account of your experience. We understand how concerning and frustrating it is to feel that your vehicle’s symptoms weren’t fully understood or clearly addressed, especially when you’re dealing with repeated stalling and multiple warning lights. Your feedback about the communication during your visit is important, and we take it seriously. We strive to ensure that every customer feels heard, respected, and confident in the information they receive. The concerns you’ve raised about how your vehicle’s symptoms were interpreted and how the situation was communicated will be reviewed with our team so we can continue improving the clarity and thoroughness of our service interactions. We also recognize how stressful it is to leave with a vehicle that still doesn’t feel resolved. If you’re open to it, we would appreciate the opportunity to speak with you directly to better understand the full context of your visit and see how we can support you moving forward. At your earliest convenience, please contact our Service Manager, Kevin Naessens, at knaessens@raffertysubaru.com. Thank you again for bringing this to our attention.

December 23, 2025

I recently brought my vehicle into Rafferty Subaru, Newtown Square, PA for a routine and yearly inspection along with the 30,000-mile service, and the entire experience was excellent. Craig was extr More

by CYNMURF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Billbrough
Jan 02, 2026 -

Rafferty Subaru responded

Thank you for the fantastic review! We're thrilled to hear about your positive experience with Craig and our team. The video from the mechanic is a great feature, and we’re glad it provided you peace of mind. We look forward to serving you again!

December 22, 2025

Excellent, efficient, clean, trust worthy. I like the idea that they now video what they’re doing to your car. Nice addition. not everyone takes their cars back to the dealers for inspection b More

by Patevans47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Billbrough
Dec 23, 2025 -

Rafferty Subaru responded

Thank you for your fantastic feedback, Pat! We're thrilled to hear you appreciate our service and the new video feature. Trust is key, and it's great to know you feel confident bringing your car to us. We look forward to serving you again!

December 21, 2025

Very courteous service and get a deal I was hoping for. They were very understanding and cooperative during my transaction. More

by jabirkmire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe the Internet Manager, Dean Glyptis
Dec 22, 2025 -

Rafferty Subaru responded

Thank you for sharing your positive experience! We're thrilled to hear that our team provided courteous service and helped you secure the deal you wanted. Your satisfaction is our priority, and we appreciate your feedback!

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