
Rafferty Subaru
Newtown Square, PA
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4,844 Reviews of Rafferty Subaru
Very good experience with Jason Brandt. He was easy to work with and understood my needs. Would deal with him again. The technician who went over the car with me/how to set things up wa He was easy to work with and understood my needs. Would deal with him again. The technician who went over the car with me/how to set things up was good. I would have appreciated being shown how to open and lock the doors on the car without using the key fob. I got that information a few days later with another Subaru owner. Overall a good experience. More
Previous experiences have been good. Most recent on Friday 4/18/25 no communication. Got a loaner while getting an oil sensor light replaced in my car. Justin was the service rep. I dr Most recent on Friday 4/18/25 no communication. Got a loaner while getting an oil sensor light replaced in my car. Justin was the service rep. I dropped off the car at 8:15 am. Got a call from Justin at 10:30 saying they have the part so car should be able to be done today. Got no other word so I called back at 5 & then Justin told me my car would not be done today. He said he called - I did not get any calls or voicemails. I asked him to check the number. I then asked what time could I tomorrow; he said the car will not be worked on tomorrow so would probably be done Monday. Was helpful I had the loaner, but I was not asked when I dropped off my vehicle if it was okay if they needed to keep the car for the weekend. On Monday, I did not get any calls or messages so I called mid afternoon & he said the car was ready. He was not there when I picked up the car but I was able to confirm with the cashier that my correct contact number is in the system. I was also told on Friday during the 10:30 call that the cost would be $630, the bill was greater. More
Nice people , pros at what you do, but overall the experience was still dreadful,. We've owned several Subarus and we've bought a few from Rafferty. Never again. Hours wasted because you were complete experience was still dreadful,. We've owned several Subarus and we've bought a few from Rafferty. Never again. Hours wasted because you were completely unprepared for our initial visit and for the car pickup. Initial trade in value was down right insulting. Zach Preston is a fine young man but the rest of the experience was beyond poor. More
I had a really positive purchasing experience at Rafferty Subaru. It was my first time at this dealership and things couldn't have gone more smoothly! Claire Hamilton, my sales consultant, was pleasant, know Subaru. It was my first time at this dealership and things couldn't have gone more smoothly! Claire Hamilton, my sales consultant, was pleasant, knowledgeable, and patient, putting me at ease during the entire process. Likewise, the Business Manager, Darren Sereikis. I got the impression that everyone at Rafferty just wants their customers to be happy and satisfied, which I am! I highly recommend making your new purchase from them - whether new or used! More
From start to finish we were extremely satisfied with the service and professionalism shown by the entire staff. In particular, we want to acknowledge Cory Sottanella who was our salesman. He answered all of service and professionalism shown by the entire staff. In particular, we want to acknowledge Cory Sottanella who was our salesman. He answered all of our questions and was very professional and interested in making us feel comfortable in the process. He is a definite asset to the dealership. More
Theresa made the purchase of my car a wonderful experience. I can’t thank her enough .I will definitely refer anyone to her. Thanks again experience. I can’t thank her enough .I will definitely refer anyone to her. Thanks again More