
Rafferty Subaru
Newtown Square, PA
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4,868 Reviews of Rafferty Subaru
friendly, simple process. ..Andre listened to everything we had to say and was very flexible...very nice person...seems like he really cares about the buyers ..Andre listened to everything we had to say and was very flexible...very nice person...seems like he really cares about the buyers More
They broke my car and tried to have me pay for it when the warranty company refused because, again, they broke it. They also lost my car, told me I had a different car, and called me stupid. I was told my the warranty company refused because, again, they broke it. They also lost my car, told me I had a different car, and called me stupid. I was told my service advisor had a "temper". Well if that's the case why is he a service advisor? More
Rafferty Subaru was suggested to me by a friend who purchased a Subaru at your dealership. Our experience with Cory Sottanella was what we expected based on what our friend experienced. Overall servi purchased a Subaru at your dealership. Our experience with Cory Sottanella was what we expected based on what our friend experienced. Overall service was clean, friendly and knowledgeable about the vehicles and support. We received a tour of the service area with explanations regarding any questions we might have. Appointments were prompt and professional. I do not use Google and did not complete that portion. More
Cory was very informative in helping me make the best decision that would benefit me. He helped me get my Crosstrek 3 years ago and I just upgraded to a Forrester. decision that would benefit me. He helped me get my Crosstrek 3 years ago and I just upgraded to a Forrester. More
We had an excellent experience dealing with Rafferty Subaru. Jackson Grover heard what we were looking for and steered us to the perfect car. We were very happy with the help we received from Chad fina Subaru. Jackson Grover heard what we were looking for and steered us to the perfect car. We were very happy with the help we received from Chad finalizing our paperwork. More
It is a pleasure dealing with Rafferty Subaru, the sales department and the service department were both wonderful! We love Subarus and are so pleased to have found them!! You will not be disappointed! department and the service department were both wonderful! We love Subarus and are so pleased to have found them!! You will not be disappointed! More
If I could leave a 0/5 star rating I would. I purchased a Crosstrek at the end of 2023. The sales person who helped me was personable but the process was far from simple… And the accessories I purchased a Crosstrek at the end of 2023. The sales person who helped me was personable but the process was far from simple… And the accessories promo I was originally offered- they tried to say it wasn’t valid… weird, but whatever. When I brought my car in for its 2nd oil change the service team put the wrong oil in my car. I got a call a bit after leaving and was told I needed to bring it back because they made a mistake and put the wrong oil in my car… The third time I brought it in for an oil change, I was told someone would call me when it was done. No one ever called- so I took my extra key to the dealership after hours in hopes my car was complete and was accessible somewhere on the lot- since I needed it for the next day. Not only was my car in the middle of the parking lot (not a parking spot), but it was completely unlocked and the key was in the cup holder. I called 3 separate times and left messages to pay over the phone- and report how my property was mishandled. No one called me back. About 4 weeks later, someone called me saying I had an open invoice that needed to be paid- and claimed they never got any messages from me… I honestly don’t understand how the Rafferty Subaru dealership puts incorrect oil in a Subaru. And/also completely disregards securing a vehicle they are in possession of- even more so since- Rafferty wasn’t even open the following day. 10/10 would NOT recommend. It’s one thing to have horrible customer service it’s another to be so careless with someone’s else’s property. Lame. More
Provided clear and honest explanations of the financials. Little pressure. Spent time explaining the car's electronics. Overall very helpful Little pressure. Spent time explaining the car's electronics. Overall very helpful More
I used the Express Service and was advised to come in the afternoon since there would be less of a wait. I believe was in and out in less than an hour. Very good experience with Parker, the Service Repres afternoon since there would be less of a wait. I believe was in and out in less than an hour. Very good experience with Parker, the Service Representative. More