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Rafferty Subaru

Newtown Square, PA

4.8
4,883 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

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4,883 Reviews of Rafferty Subaru

July 28, 2025

Good not excellent, you're greeted and treated with mediocre enthusiasm, from sales to service, it's the same vibe. I've been to other locations AND dealership brands where the service environment is More

by SkySubaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Sottanella
Jul 29, 2025 -

Rafferty Subaru responded

Thank you for your feedback. We appreciate your insights and are always looking to improve our customer experience. We're glad you found your visit good, and we hope to provide more enthusiasm next time. Your input helps us strive for excellence every day!

July 28, 2025

Failed battery was replaced. Tested for parasitic draw - No draw found. Multi Point Inspection performed. More

by ip271714
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron M.
Jul 29, 2025 -

Rafferty Subaru responded

Thank you for your feedback! We're glad to hear your battery was replaced and that our team conducted a thorough inspection. If you have any further questions or need assistance, we're here to help!

July 28, 2025

Rafferty was highly responsive and provided the best price on our new Subaru Crosstrek Premium. More

by Chad G.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Claire Hamilton, Marisa Tascione
Jul 29, 2025 -

Rafferty Subaru responded

Thanks for the fantastic review, Chad! We're excited to hear you had a great experience with us and love your new Subaru Crosstrek Premium. Your satisfaction is our priority, and we appreciate your support!

July 27, 2025

I have been dealing with this dealership for 13 years and everyone has always been helpful More

by Frankinparts73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Barbieri , Dean Glyptis
Jul 28, 2025 -

Rafferty Subaru responded

Thank you for your loyalty and sharing your experience! We’re so happy to hear that our team has consistently provided you with great service over the years. Your support means the world to us, and we look forward to continuing to assist you in the future!

July 26, 2025

I won't buy a car anywhere else. Easy to get in and out, terrific product, family business, everyone there is A+. More

by rjblasetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafferty, Dan Vitale, Brent Knarr, Subaru Reputation , Kelly Billbrough
Jul 28, 2025 -

Rafferty Subaru responded

Thank you for your fantastic review! We’re thrilled to hear you had such a positive experience. Our team is dedicated to providing top-notch service and quality products. We look forward to helping you again in the future!

July 24, 2025

With an appointment, I went in for the annual inspection and oil change with tire rotation, and waited. It took them THREE HOURS to get my car back to me, and my car had no problems that they had to deal w More

by karlschaffenburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Vitale
Jul 25, 2025 -

Rafferty Subaru responded

Thank you for taking the time to share your experience. We’re very sorry to hear that your recent visit took longer than expected, especially with an appointment and no additional issues to address. That’s certainly not the level of efficiency we aim to provide, and we understand how frustrating that delay must have been. We appreciate your continued business and your patience, and we’re actively working to improve our scheduling and service flow to ensure quicker turnaround times in the future. If you’d like to speak with our Service Manager, Kevin Naessens, directly or share more details, please don’t hesitate to reach out at knaessens@raffertysubaru.com. We value your feedback and hope to provide a smoother experience next time.

July 23, 2025

Ron is always so kind to me. I love getting him as a customer service writer . Thank you for great job. More

by tracilynn19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Jul 24, 2025 -

Rafferty Subaru responded

Thanks for the wonderful feedback! We're so glad to hear that Ron continues to provide excellent service. Our team is dedicated to making every visit a great experience. We appreciate your support!

July 23, 2025

Agent Cory represents a valuable asset to the company. His performance was exceptional. He cultivated a sense of importance, desirability, and respect among us. His expertise is extensive, and he demonstr More

by ann_demansana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Sottanella
Jul 24, 2025 -

Rafferty Subaru responded

Thank you for your feedback! We're very excited to hear about your positive experience with Cory. Our team strives to provide exceptional service, and it’s great to know he made a lasting impression. We appreciate your support and look forward to serving you again!

July 23, 2025

Professional, courteous and efficient in our transaction. The selection and prices on the lot was excellent More

by Cohasset73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t see the two men we dealt with here
Jul 25, 2025 -

Rafferty Subaru responded

Thank you for your fantastic review! We're thrilled to hear you had a positive experience with our team and enjoyed our selection and prices. Your satisfaction is our priority, and we look forward to serving you again in the future!

July 22, 2025

Personnel in both the sales and service departments have been excellent to deal with. Sales people are always available and are not pushy like at other dealers. When I bring my car in for service, I am ass More

by firemone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg - Service, Dean Glyptis
Jul 23, 2025 -

Rafferty Subaru responded

We’re so glad to hear about your positive experiences with our sales and service teams! Providing excellent service without the pressure is our goal, and it’s great to know our technicians keep you informed. Thank you for sharing your feedback and have a great day!

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