Rafferty Subaru
Newtown Square, PA
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4,952 Reviews of Rafferty Subaru
Overall the people were friendly. The reason for my 3 stars is because I stood in line for 30 min to get checked in. I arrived at 7:30 to drop my car off and they had 1 person working The reason for my 3 stars is because I stood in line for 30 min to get checked in. I arrived at 7:30 to drop my car off and they had 1 person working. That is unacceptable. When I got to the front- he had to go through about 10’different computer screens to complete my check in. All of which I had already gone over when I made the appointment. So I am sure they take pride in the handling and organization of the paperwork, it just prolonged my time at the dealer. Then when I called to see if my car was ready, I pressed the number instructed to reach service dept. Apparently it went to a receptionist and she got annoyed with me when I didn’t know the man’s name who checked me in. Not the kind of personality I’d expect answering calls. With all that computer software checking me in- I would think any of them could just look up my name. So while I am sure they did fine work on my car, the additional time and personally I had to deal with make me not want to return. More
From the time I met “Bobbby” I new there was a beginning of a great relationship. I was very appreciative of Bobby when he recently thanked me for my continued confidence in the dealership. of a great relationship. I was very appreciative of Bobby when he recently thanked me for my continued confidence in the dealership. More
I am a first time car buyer. I was a little leery about coming in by myself, so I chose Rafferty because I had heard such great things about them. They lived up to the hype of I was a little leery about coming in by myself, so I chose Rafferty because I had heard such great things about them. They lived up to the hype of being very nice and helpful. I really appreciate their willingness to work with me and ultimately get me in the perfect car! I love my Subaru as much as all of my friends who love theirs. Thanks Rafferty!! More
Dana was a fantastic rep. I appreciated the quick service and loaner car. They also dealt with my third party warranty provider and made eccentric easy for me. I appreciated the quick service and loaner car. They also dealt with my third party warranty provider and made eccentric easy for me. More
My express service was 2 hours long. My oil needed to be changed and the mechanic was not able to locate the correct size plug to contain the oil. When I got into my car the code was nev My oil needed to be changed and the mechanic was not able to locate the correct size plug to contain the oil. When I got into my car the code was never cleared out. More






