Rafferty Subaru

Excellent service. Thoroughly satisfied with our experience. Owen answered every question and was clear about what to expect from the Crosstrek. Thoroughly satisfied with our experience. Owen answered every question and was clear about what to expect from the Crosstrek. More

Good experience at Rafferty Subaru. Everyone extremely helpful and courteous. Many things were explained well. Everyone extremely helpful and courteous. Many things were explained well. More

As usual, this visit to Rafferty's service department was hassle free, from setting up the appointment to picking up my newly washed vehicle. I called the service department with an issue that concerned me, hassle free, from setting up the appointment to picking up my newly washed vehicle. I called the service department with an issue that concerned me, the nice lady on the phone said the problem was probably a sensor rather than a tire issue (warning light came on and stayed on even after air was added to all the tires.) It was explained at the time I dropped the car off that b/c of the age of my car -2019- the battery in the sensor was probably failing. Rather than have multiple service appointments down the line, I opted to have all 4 sensors replaced. They did a multi point inspection and the battery test was a fail, so that was replaced at the same time. Pricey, but if sensors last 6 years, I guess one can't complain. More

Our family has been using Rafferty for over 15 years and we have always been satisfied with them. We've bought two subarus from them directly over that time with great success. They always take care of us a we have always been satisfied with them. We've bought two subarus from them directly over that time with great success. They always take care of us and our cars. Yes, wait times may be long, but they're always very busy. They're very trusted by the amount of customers they recieve. I definitely recommend them as a car dealership and for maintenance. More

We spent months researching and looking at previously owned vehicles for my parents. We went to at least 6 dealerships in the area and had contact with many more. I didn't want to drive the almost 2 hour owned vehicles for my parents. We went to at least 6 dealerships in the area and had contact with many more. I didn't want to drive the almost 2 hours to Rafferty, but they had our top-listed car for the best price we'd seen in weeks. We ultimately purchased from them, and here's why: 1. They were prepared when we got there. If you inquire about a car online and make an appointment to see that car(s), they should be ready and available at the stated time (especially when you've confirmed the day/time, and the stock number). 2. Clear communication; no lies, exaggerations, or misleading pricing to get you to finance with the dealer. 3. Jason, our sales rep, spoke to my parents and made sure they tried out the newer features of the car. While I did the research and made the appointments, I was clear the car was for my parents. Also, we went on many test drives and at no time, did the other reps from other dealers have my parents actually use the safety features and try things out. Some of them "explained" by listing things we already knew or pointing them out on the dash, but didn't walk them through it. We were the last appointment and they didn't rush, try to upsell on financing options, warranties, etc., or steer us to other cars. Lastly, while this didn't impact the sale itself, a day or two after the purchase my Dad had trouble with the keyless entry. Rather than call AAA he called Rafferty and spoke to Jason who walked him through the issue and stayed on the line until they were safely back in the car. More

Professional not pushy and they listen to what your needs are. My parents bought a Subaru back in the 8o's. I finally b leased one for myself. Very satisfied so-far. Got out of a 2023 Honda Oydssey and lea are. My parents bought a Subaru back in the 8o's. I finally b leased one for myself. Very satisfied so-far. Got out of a 2023 Honda Oydssey and leased a 2025 Subaru Ascent.Being the size I am, The Ascent fits me perfectly. Walked thru their service area, from what I see it looks like a 1st Class service garage and hospitality. From ALL EMPLOYEES THAT I HAVE MET THEIR. THEY ARE ALL NICE AND FRIENDLY More

Professional, courteous, and helpful. . easy to make appointment and reserve a loaner for the day. Provided necessary service and knowledgeable about my extended maintenance warranty. C . easy to make appointment and reserve a loaner for the day. Provided necessary service and knowledgeable about my extended maintenance warranty. Car ready and washed when promised. More

We are very unsatisfied. We brought our almost new 2024 Impreza, our first Subaru ever in our family, to have it serviced on September 8, 2025 !! When we picked it up and got We brought our almost new 2024 Impreza, our first Subaru ever in our family, to have it serviced on September 8, 2025 !! When we picked it up and got home, we realized! That the inspection is due in September 2025. Why didn’t they see that? Now I see a whole week later that I’m getting a notice that I have an inspection due! This is totally unacceptable. We have had Hondas for 25 years and they always gave us Exceptional service and watched out for when our service inspections were due! How much more time do we have to spend at the Subaru dealer? Now another visit because you didn’t see it you took a picture of the car on all sides and the inspection sticker, but you did not service it! We should not have to pay much more when we go back on September 22, 2025 to have this car inspected! Sorry for this bad review but I can’t get over it question! More

Went to the Express Service for a oil change. As I spoke to the clerk my car was moved to the service area. I was told it may be one and a half hour. My car was already in the back so I figure I As I spoke to the clerk my car was moved to the service area. I was told it may be one and a half hour. My car was already in the back so I figure I would wait. Around 2 and a half hours later my car was brought out. It took 10 minutes for them to call on me for my checkout. I was told that they now have a call ahead for a appointment for oil change. I'm thinking that I may go to my local repair shop next time if the call ahead apt is not faster. Wait was way too long for just a oil change. More

Always a great experience! I’ve been a lifelong, repeat customer at Rafferty, and they never disappoint. The staff is consistently knowledgeable, honest, and friendly. I’ll def I’ve been a lifelong, repeat customer at Rafferty, and they never disappoint. The staff is consistently knowledgeable, honest, and friendly. I’ll definitely be back the next time I’m in the market for a car. More