Rafferty Subaru

Great!! All went quickly and as advertised. Very Great!! All went quickly and as advertised. Very comfortable waiting area. Appreciated the tea and dnacks!! Great!! All went quickly and as advertised. Very comfortable waiting area. Appreciated the tea and dnacks!! More

Thought the service was excellent. Service writer Sean was a total professional. But, I think the cost of the service was exceedingly pricy. This will be the last questionaire that I plan to fill out, so was a total professional. But, I think the cost of the service was exceedingly pricy. This will be the last questionaire that I plan to fill out, so please don’t ask each time I get the car serviced. Thanks, R Ballantine More

Dean Glyptis did not communicate with me after placing an order for a vehicle. I needed the VIN number for the vehicle to order new insurance, Dean promised to give me a phone call when he had the informatio order for a vehicle. I needed the VIN number for the vehicle to order new insurance, Dean promised to give me a phone call when he had the information for me. That never happened. I had to call the dealership a couple of weeks before my vehicle delivery date to get the information myself. Dean also did not communicate the difference between delivery date and pick-up date. I went to the dealership on the delivery date thinking that was the same thing as my pick-up date because of the lack of communication. Dean overall does not seem to care about the customer service and follow-up after a sale is "final". However, the dealership resolved this issue well by putting me with a new sales person, Dan Hash, and went the extra mile to make sure everything else was a great experience. Luckily, the dealership was able to quickly expedite the vehicle check and detailing of the vehicle to allow me to drive off with my new Subaru vehicle. Being a first time car buyer and brand new to the Subaru brand, the experience with Dean put a very bad taste in my mouth. More

I bought my car from Rafferty and have received excellent service. Sean Campbell the service associate provided me an excellent service experience. Sean is customer focused. He was thorough in determining service. Sean Campbell the service associate provided me an excellent service experience. Sean is customer focused. He was thorough in determining my needs. He kept me informed of the status of the servicing of my car. He impresses me as a person who “crosses the “Ts” and dots “Is”. More

Rafferty Subaru has always provided outstanding service. I am always well informed about what my options are and the price before any service is performed. Everyone I encounter is always friendly and helpfu I am always well informed about what my options are and the price before any service is performed. Everyone I encounter is always friendly and helpful. More

They were quick and didn’t try to get me to anything unnecessary which I appreciate unnecessary which I appreciate More

The service was great. The waiting area has amenities and is very comfortable. The work was done promptly. and is very comfortable. The work was done promptly. More

Efficient courteous friendy service Fully satisfied with turn sround time and ease of getting a loaner vehicle with turn sround time and ease of getting a loaner vehicle More

As usual Rafferty Subaru did not disappoint yet again. On Monday of this week I received an email from Subaru stating that my tire pressure was low and I needed to put air in my tires. I went and did that an Monday of this week I received an email from Subaru stating that my tire pressure was low and I needed to put air in my tires. I went and did that and realized that the air pressure light still came on. I live very close to the Rafferty Subaru dealership and I drove in without an appointment and explain to Ken seal the head of the service department what my problem was. He said can you leave your car now I said no he said that's fine can you bring it back before 4 o'clock today? I said sure return there a little after two was met by a nice valet in the service area and then directed to Parker who would be my service technician I explain to him what was going on and he said will take a look would you like to wait I said yes. A few minutes later I was told there were two nails in my tire and it could be repaired and Parker also mentioned that I was soon less than 200 miles due for an oil change she asked if I would like that done today also I said yes. He said it'll take about an hour and a half would you like to wait I said yes. I walked up to the sales department and Ken still happen to be there and I asked if I could get a ride home. He apparently found Johan a very nice young salesman who offered to drive me home. About an hour and a half later I got a call from Rafferty service department that my car was ready and could be picked up. My sister Amy gave me a ride to the dealership a drop me off. I walked inside an alarm saw Ken and he told me my car was waiting outside with keys in it. I went to my car as usual it was washed looked great got in it and drove home. As usual it's always a pleasant experience at Raffurty Subaru whether you're buying leasing or servicing your car. I've been received all of my work from my car today in the mail from Rafferty efficient as always. I would strongly recommend that anybody looking for a new used or to lease a car check out Raffurty Subaru in Newtown Square Edgmont Township PA. You will not be disappointed they are friendly welcoming and will try to assist you and try their best to meet your needs. More