Rafferty Subaru

Ron is always so kind to me. I love getting him as a customer service writer . Thank you for great job. I love getting him as a customer service writer . Thank you for great job. More

Personnel in both the sales and service departments have been excellent to deal with. Sales people are always available and are not pushy like at other dealers. When I bring my car in for service, I am ass been excellent to deal with. Sales people are always available and are not pushy like at other dealers. When I bring my car in for service, I am assigned to a technician who monitors and reports to me the progress on my vehicle. The staff is knowledgeable and willing to discuss each issue good and bad they have found with my car, More

We had an excellent experience purchasing our Outback from Rafferty. Everyone we dealt with was friendly, courteous and professional. They provided all the information we needed to make our decisions. from Rafferty. Everyone we dealt with was friendly, courteous and professional. They provided all the information we needed to make our decisions. I would recommend Rafferty to anyone looking for a Subaru. More

The service on my car was fine. Afterwards, however, I had a question about one of the charges on my bill. So, I tried to call the dealership to iron out the issue. I called Wednesd Afterwards, however, I had a question about one of the charges on my bill. So, I tried to call the dealership to iron out the issue. I called Wednesday morning. It is now Friday afternoon and I haven’t received a callback. I must have called 10 times, and did not contact a single live person. All voicemails. I left 4 messages and my number. Still waiting. I actually contacted a live person this morning and she gave me the voicemail of the the service writer that I dealt with. I am waiting 5 hours for a callback. Still waiting. I don’t know what the problem is. Do they only deal with online contacts? This type of rudeness is unacceptable. More

Rafferty has always been know for service. From the time we stepped in the door they were very helpful in selecting our car. From the time we stepped in the door they were very helpful in selecting our car. More

I just purchased a certified pre-owned Subaru Legacy from Rafferty Subaru, and would like to share what a great experience it was. My salesperson, Owen Cunningham, was exceptional from beginning to end, answ Rafferty Subaru, and would like to share what a great experience it was. My salesperson, Owen Cunningham, was exceptional from beginning to end, answering all of my many questions without rushing me, despite it being a busy Saturday. He was kind, upbeat and knowledgeable, and in the end, I drove home in a mint-condition 2022 Legacy that I got for a great price along with a 4-year extended warranty. I could not be more pleased. I was referred by Partners Creating Community in Phoenixville. Their organization spoke very highly of both Owen and Rafferty Subaru as they buy all of their cars there and have had consistently positive experiences. After going through the process myself, I can see why they continue to return. Although I purchased a pre-owned vehicle, Rafferty Subaru made me feel like I was getting the full “new car experience.” After the paperwork was done, my Legacy was waiting for me in the new car delivery area. A team member named Dean walked me through all the features, inside and out, which I really appreciated. I also had a great experience with Chad in the finance department. He explained in clear language my various warranty options, making the final steps of my purchase smooth and stress-free. Walking into the dealership all by myself last week, I’ll admit I felt a little nervous. But Owen quickly put me at ease with his kind knowledgeable approach, and the rest of the team made me feel just as welcome. I feel very comfortable recommending Owen Cunningham and Rafferty Subaru to anyone looking for a great deal on a high-quality car and a dealership that puts people first! More

We had a great experience buying our car here. Staff was very well informed and helpful. Staff was very well informed and helpful. More

This was my first time using Rafferty service, and I was very impressed! Glad I purchased my car at Rafferty last year! very impressed! Glad I purchased my car at Rafferty last year! More

friendly, simple process. ..Andre listened to everything we had to say and was very flexible...very nice person...seems like he really cares about the buyers ..Andre listened to everything we had to say and was very flexible...very nice person...seems like he really cares about the buyers More

They broke my car and tried to have me pay for it when the warranty company refused because, again, they broke it. They also lost my car, told me I had a different car, and called me stupid. I was told my the warranty company refused because, again, they broke it. They also lost my car, told me I had a different car, and called me stupid. I was told my service advisor had a "temper". Well if that's the case why is he a service advisor? More