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Rafferty Subaru

Newtown Square, PA

4.9
4,861 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

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4,861 Reviews of Rafferty Subaru

July 21, 2021

Professional, thorough and quick service. I am very happy with my experience at Rafferty Subaru! From my purchase to service and inspection, I have been very satisfied. More

by RAIDERGREEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Billbrough
Jul 21, 2021 -

Rafferty Subaru responded

Professional, thorough, and quick are three words we strive to live by! Thank you for reviewing Rafferty Subaru and trusting our team with your vehicle purchase and care. Come back again next time!

Jul 21, 2021 -

RAIDERGREEN responded

I absolutely will!

July 20, 2021

My tire pressure gauge light was still on when I left and my car was not washed but every other car was. I’ll go back to my dealership in Limerick next time More

by TRUEBIGMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember
Aug 19, 2021 -

Rafferty Subaru responded

I'm very sorry to hear we fell short of providing the exceptional service we strive for. I'll share this feedback with our team so we can work to prevent situations like this from occurring down the road. I also invite you to call me directly if you'd like to have a conversation. I hope we get another chance to impress you in the future. Best, Ken Seal - Service Manager - (888) 711-0779

July 20, 2021

It was very courtrous..respectful and professional .... Dan Hash did a very expertly performed job. He stayed with us and guided us through the process and Jeannette performed superbly. More

by Deacon 98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hash, Jeanette Prestia, Marisa Tascione
Jul 21, 2021 -

Rafferty Subaru responded

Thank you for the review! It was our pleasure to assist you here at Rafferty Subaru, and we will certainly let Dan and Jeannette know that you appreciate their help. We hope to see you again sometime!

July 19, 2021

They got me in and out quickly. Did not charge me as much as they quoted! Love that, of course! I will bring my car back. More

by MCKINLAY3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Barbieri
Jul 19, 2021 -

Rafferty Subaru responded

Thank you for coming to Rafferty Subaru for your auto service needs! We are overjoyed to hear that you're a satisfied customer and we truly appreciate this positive review. Have a wonderful week!

July 19, 2021

Good and fast service like the fact they check all fluids and wash car. Wait time was good only 60 minutes for oil change. Price a little high. More

by DSDEANGELIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Perko
Jul 21, 2021 -

Rafferty Subaru responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

July 19, 2021

Waiting time for simple oil change was over 1 h 30min. Also they incorrectly recorded breaks live. Overall good service. They washed car. Thank you More

by ORCIO
Recommend Dealer
Yes
Employees Worked With
Not sure who was it, Dan Vitale
Aug 19, 2021 -

Rafferty Subaru responded

Thank you for bringing these issues to my attention. I apologize for the delay as well as our mistake. I will speak with my team to ensure that your next visit is five-star worthy. If there is anything further that I can do to assist you, please give me a call. Ken Seal - Service Manager - (888) 711-0779

July 19, 2021

I never did appreciate the $120 fee to plug the car into a computer and get maintenance codes. So I appreciate that I was given a break on that this time. You should consider it as a new policy. Otherwise, More

by MKOZSUCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Barbieri
Jul 19, 2021 -

Rafferty Subaru responded

Thank you for trusting us with your vehicle. We appreciate this feedback and are happy to hear that Justin provided great service. Enjoy your week! We look forward to assisting you again at Rafferty Subaru.

July 19, 2021

They were very helpful and quickly answered any questions I had. The work was finished on time with no issues. There was no up-sale which I appreciated. More

by 1LONELYCARDFAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Billbrough
Jul 20, 2021 -

Rafferty Subaru responded

Thank you for the review and for trusting Rafferty Subaru with your vehicle care! We're so happy to hear our team did not disappoint. Come back soon!

July 17, 2021

Marty Smith was knowledgeable, patient, and very helpful. Without his input I would not have bought the car. Over the years I have found the dealership efficient, reliable, and honest. More

by j358park0001
Recommend Dealer
Yes
Employees Worked With
Marty Smith, Jeanette Prestia
Jul 19, 2021 -

Rafferty Subaru responded

Hello , thank you so much for your feedback! Marty will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

July 17, 2021

Thank you so much for your courteous and knowledgeable staff. I have purchased two cars from you and you have serviced them exclusively. This visit was for routine service and the service was on time and More

by PTILLSON
Recommend Dealer
Yes
Employees Worked With
Dan Vitale, Dylan Perko
Jul 19, 2021 -

Rafferty Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day!

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