Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rafferty Subaru
Newtown Square, PA
4,857 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
4,857 Reviews of Rafferty Subaru
September 11, 2020
There was confusion re estimate and actual charge. Body shop estimate for labor much less than price quoted when car there for work. Justin made some allowance. shop estimate for labor much less than price quoted when car there for work. Justin made some allowance. More
by PHILTRIO
Verified CustomerEmployees Worked With
Justin Barbieri
September 11, 2020
Back when Rafferty first opened and I first moved to West Chester, I enjoyed their service however ultimately the service department was why I left. it just takes forever to get an appointment and then get t Chester, I enjoyed their service however ultimately the service department was why I left. it just takes forever to get an appointment and then get the car in and then wait .I think the opportunity to have a loaner car is very nice I think everyone in the staff is very nice.It’s possible that my car needs the cooling system charged, however I hate to think about the hassle involved.I believe in the Rafferty family and I do believe that if I had a real issue I could speak to Bobby or KEVIN and it would be solved quickly. More
by rode.debbie
Employees Worked With
Kelly was my service manager or advisor, Owen Cunningham, Brendan Latimer
September 10, 2020
Great service team. Appreciate the service. Masks on. Pleasant waiting area with coffee and tea service and appropriate social distancing. A trustworthy business. Been going there almost twenty years now Pleasant waiting area with coffee and tea service and appropriate social distancing. A trustworthy business. Been going there almost twenty years now More
by LZTAMAKOSHI
Employees Worked With
Doug Rider
September 09, 2020
Rafferty Subaru has been very accommodating. Customer Service Department are top notch! I would always recommend Rafferty Subaru Sales Dept as well as the Service Dept. Service Department are top notch! I would always recommend Rafferty Subaru Sales Dept as well as the Service Dept. More
by MBJB0729
Employees Worked With
Larry Seavey, Brad Dickerson, Dan Vitale
September 09, 2020
Upper scale dealership. Fair prices. Many options. I found working with Marty Smith was seamless. Would use again as a dealer. Nothing more to write it's a good dealership and the respect that I don' found working with Marty Smith was seamless. Would use again as a dealer. Nothing more to write it's a good dealership and the respect that I don't waste time. More
by Aslikas
Employees Worked With
Marty Smith, Brendan Latimer
September 09, 2020
I appreciate the efficient system that works when I set up a service appointment, get a loaner car, have the service completed and explained to me, and get reminders about what will soon need to be done. I up a service appointment, get a loaner car, have the service completed and explained to me, and get reminders about what will soon need to be done. I appreciate Rafferty. More
by CLAIREDMCG
Employees Worked With
Doug Rider
September 08, 2020
Attentive and efficient service. Friendly as well. Patient with answering my questions. Made us feel welcome and relaxed. Would gladly return in the future. X Patient with answering my questions. Made us feel welcome and relaxed. Would gladly return in the future. X More
by Avincent.carr
Employees Worked With
Jackie
September 07, 2020
Got in right away, finished as promised and since the car was so new (425 mi) didn't charge to fix the tire puncture. Great service, great people, great dealership! was so new (425 mi) didn't charge to fix the tire puncture. Great service, great people, great dealership! More
by RSLEE701
Employees Worked With
Dylan Perko
