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Rafferty Subaru

Newtown Square, PA

4.8
4,857 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

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4,857 Reviews of Rafferty Subaru

June 04, 2020

Prompt, courteous, and good job on the car, organized, helpful with a generous loaner, clear, reasonable prices, useful reminders, well organized under pandemic mode, clean and inviting More

by Paola Morsiani
Recommend Dealer
Yes
Employees Worked With
Kelly, Service Department
Jun 06, 2020 -

Rafferty Subaru responded

Paola, we really appreciate your great feedback! If you have any additional questions, we will be more than happy to assist you! Safe travels!

June 04, 2020

Quick service, and I appreciate the car wash. The is a lovely service department. Quick service, well done. Nice to have coffee offered. Cost seems a bit too high. Wanted to browse the showroo More

by CPEIPHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know their names.
Jun 06, 2020 -

Rafferty Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 03, 2020

Jeanette was a pleasure to work with! She answered all my questions and worked in a timely matter. She was very straightforward and easy to work with. It was the easiest car purchase I have ever made! I woul More

by Jametz1020
Recommend Dealer
Yes
Employees Worked With
Jeanette Prestia, Chad Myers
May 31, 2020

Everything was done according to the schedule. The waiting time was very reasonable and the waiting area was nice and clean. Most importantly, Ed was a great guy to work with. Thanks. More

by MRTWLU
Recommend Dealer
Yes
Employees Worked With
Ed Murrin
May 28, 2020

Always count on Rafferty for superior service. Sales personnel are knowledgeable, courteous, bend over backwards to please. Maintenance is top drawer. Waiting Room is spotless! More

by ccbullen124
Recommend Dealer
Yes
Employees Worked With
Amy White, Sales, Dean Glyptis, Keith Aigeltinger, Justin Barbieri
May 25, 2020

As promised, they did as advertised on the 6,000 mile service. They responded by checking a specific complaint I had. I was satisfied with the response. More

by cdfinc346
Recommend Dealer
Yes
Employees Worked With
Mike Colquit, Dan Vitale
May 26, 2020 -

Rafferty Subaru responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rafferty Subaru. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 23, 2020

This dealership has undergone a giant change since the first Subaru I bought not sure this is good or bad but the service is usually decent just can’t seem to have a relationship with the service people b More

by Ashbridgewr
Recommend Dealer
Yes
Employees Worked With
Bob Rafferty, Steve Heck, Justin Barbieri, Dan Vitale, Subaru Reputation
May 25, 2020 -

Rafferty Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

May 23, 2020

Came in during rhe first days of quarantine, for regular recalls and service. Left my vehicle, received a replacement car, Very accurate and efficient on reception and checkout. More

by Moe..
Recommend Dealer
Yes
Employees Worked With
Ed Murrin, Justin Barbieri, Dan Vitale, Brent Knarr, Nick Capatasto, Subaru Reputation , Doug Rider, Stefanie Dunfee
May 25, 2020 -

Rafferty Subaru responded

Moe, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing Rafferty Subaru as your first choice for service! Safe travels!

May 22, 2020

Wonderful customer service. Wonderful customer service. Word Wonderful customer service. Wonderful customer service. Wonderful customer service. Wonderful customer service. Wonderful customer service. Wond More

by Mike
Recommend Dealer
Yes
Employees Worked With
Nick Capatasto
May 26, 2020 -

Rafferty Subaru responded

Mike, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

May 22, 2020

Stopped in for an oil change plus tire rotation. I was surprised how well things went during this crazy Covid 19 period with so many restrictions More

by AZ
Recommend Dealer
Yes
Employees Worked With
Dylan
May 25, 2020 -

Rafferty Subaru responded

Thank you for your kind words! We're happy we could help. Thank you so much for choosing Rafferty Subaru as your first choice for service!

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