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Rafferty Subaru

Newtown Square, PA

4.8
4,853 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

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4,853 Reviews of Rafferty Subaru

August 12, 2019

Great dealership Rafferty Subaru is very customer oriented. I would recommend this dealership and Subaru to anyone interested in buying a new vehicle. Love my subaru More

by Froggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Barbieri
August 12, 2019

Better than ever The renovations to the dealership make such a difference in comfort and efficiency. The service department is a well oiled machine operated by courteo More

by JETUMPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rafferty, Andre Tocci, Dan Vitale
August 12, 2019

Very bad customer service Very very bad customer service, one of them called me 'yoa,yoa' No a good dealership to get your car serviced, will not refer any new customer More

by LAWSON.ADMIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Rafferty, Justin Barbieri, Dan Bechter , Helen Johnson
August 11, 2019

15 years of great customer service! Service has always been great at Rafferty. I started going there when I moved to the area and was looking for Subaru service about 15 years ago. I rec More

by KB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heck, Dan Vitale
August 09, 2019

Disappointed first time using service Made an appointment but when I arrived I wasn’t in the system. No apology. My mechanic’s point was dismissed. I told my mechanic about the explanatio More

by Suber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
One bald guy was helpful
Oct 22, 2019 -

Rafferty Subaru responded

Suber, we always strive to do 100% for all of our customers, so we're extremely disappointed to hear of your negative experience with us. Please contact our Service Manager, Ed Murrin at ed@raffertysubaru.com so that we may ensure your experiences with our dealership are more pleasant moving forward.

August 09, 2019

The cost was higher than what was shown what I expected When i selected the service on line, the cost was a little under $52 and the final bill was $63.55. That seems to be a bait and switch More

by MDVULPIO.RTMTG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Burfield
August 08, 2019

Good Service I received quality and effective service. I appreciate the courtesy I received. Also, the new renovation made the visit more enjoyable. Thank you ver More

by MARGARETCOBB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Barbieri
August 05, 2019

Service Dept and dealership No hassles, provides a loaner car, convenient location and quick turn a round time. Everyone is helpful and courteous. Glad I bought my 2 Subarus fro More

by Froggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark in service dept Ext 180, Jason Brandt
August 04, 2019

Jason Brandt is a fantastic! Thank you for your speedy, reliable, and professional assistance. We will be sure to return to Rafferty in the future. More

by MicheleY2K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Mills, Jason Brandt
August 02, 2019

Great experience James Buscemi was an awesome salesman. Rafferty gave me the best deal. The only negative is that the buying process was extremely slow. I was there al More

by guybear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Mills, James Buscemi
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