Rafferty Subaru

Best Car Buying Experience Our sales person was very knowledgeable about the forester we test drove. She explained all the features and options availble. After speaking with her Our sales person was very knowledgeable about the forester we test drove. She explained all the features and options availble. After speaking with her, we were very comfortable with our decision to buy from them. We put a deposit on an incoming Forester that we now love. More

Great customer service My best experience with any dealership. They went above and beyond to satisfy our every need. Each and every person that we interacted with was friend My best experience with any dealership. They went above and beyond to satisfy our every need. Each and every person that we interacted with was friendly. Everyone just seemed like they were having a great time working there. We felt like we got a great value for our trade in and a great price on the purchase of a new to us used car. Two thumbs up for these guys. Thanks for going the extra mile for us! More

Excellent customer service I bought a Certified Impreza last week and noticed some chips and pitting in the windshield that I didn’t see during the test drive and inspection. Ke I bought a Certified Impreza last week and noticed some chips and pitting in the windshield that I didn’t see during the test drive and inspection. Keith told me to bring it in so they can look at it. Brent took a look at it as well and decided on the spot that they’ll replace the windshield. No run around. No games. Just amazing customer service. I definitely get the feeling that they care about the customer. I’m so glad I stopped in and bought my car from here! More

Friendly, Professional & Dedicated to Customer Satisfaction I wanted to buy a Suburu because I heard such great things about the brand, but I was unsure of which model was best for me. Marty Smith took me on t I wanted to buy a Suburu because I heard such great things about the brand, but I was unsure of which model was best for me. Marty Smith took me on test drives of a few different models. I started out looking for a used car but I was so pleased with the product, and Marty's thoroughness and professionalism, that I wound up buying a brand new Outback. Even after the sale, Marty promptly answered calls and responded to my requests. Marty also spoke so highly of the Rafferty family that I felt like I wanted to be a part of the family too! Great Job, Marty! You are the best. And thanks also to Marty's management that allowed him to be patient with me. It was a pleasant buying experience and I look forward to coming back for service throughout the coming years. More

An valuable experience in contrast! Does the end justify the means? Definitely not! That said, my ultimate experience with Rafferty was both enormously gratifying and also, for better or Does the end justify the means? Definitely not! That said, my ultimate experience with Rafferty was both enormously gratifying and also, for better or worse, just as upsetting at the beginning. The first half of that remark is for the dealership; the latter for my fellow consumers. However, both parties could benefit tremendously by considering the last-minute, Hail Mary, work-a-round I accidentally ended up applying Without naming names I'll just say that sales reps - within every industry, and just like us - have both good and bad days. The corresponding features of each can have a profound effect on one's level of focus, will, energy, helpfulness, determination, interest, caring, etc, etc, etc. If you were a rep wanting to win an award for salesperson of the year you'd better be on the positive side of those traits. If you are a consumer, however, and purely by chance happen to find yourself dealing with a "bad day" rep, don't blame the dealership. Rather, hang up, call back and specifically request a different person.  That's what I did - but ONLY after five days of steaming over what happened during my first attempt. On the fifth day I was actually in the process of wiring money to a different dealer for a car I decided I could probably live with when suddenly the internet went down.  Everything stopped. I thought for a moment, picked up the phone and followed the above advice. The outcome? I was paired with a rep with whom I was able to connect genuinely, and ended up getting the car of my dreams.  The moral: Neither steam nor groan,  Unless flawless you've been shown.  Realize that dealerships keep multiple reps on hand for the express purpose of compensating for the daily allotment of "bad day" reps who, for the sake of all, would have done far better to call in sick.  More

Everyone was professional and knowledgeable. Andre and the team were great. Friendly, knowledgeable and professional. They took there time, I didn’t feel like I was getting rushed and pushed for Andre and the team were great. Friendly, knowledgeable and professional. They took there time, I didn’t feel like I was getting rushed and pushed for anything. I would recommended everyone to buy from this dealership. More

Great experiencd We drove an hour to this location for a specific vehicle and we were not disappointed. Jeanette is an amazing salesperson who was able to answer all o We drove an hour to this location for a specific vehicle and we were not disappointed. Jeanette is an amazing salesperson who was able to answer all of our questions and clearly loves Subaru and her job. The whole Rafferty team made the purchase easy and we couldn't be happier with our decision to buy with Rafferty! Thank you!!! More

Great experience James was a pleasure to work with. We had our infant son with us and everyone was very accommodating. James was helpful and responsive. We highly reco James was a pleasure to work with. We had our infant son with us and everyone was very accommodating. James was helpful and responsive. We highly recommend Rafferty for sales and service as well! More

Great dealership to work with! I came in to trade in my car for something new and this was probably one of the best dealership experiences I've ever had. They have a nice home town I came in to trade in my car for something new and this was probably one of the best dealership experiences I've ever had. They have a nice home town feel and everyone goes above and beyond to make the whole process a great experience! More