Rafferty Subaru
Newtown Square, PA
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5,016 Reviews of Rafferty Subaru
great experience Steve Heck was great and it was a great experience. The remodeled sails and service area is wonderful. Check is more comfortable. They provided a loa Steve Heck was great and it was a great experience. The remodeled sails and service area is wonderful. Check is more comfortable. They provided a loaner while they put on the wheel guards on my new 2019 touring outback. More
Respect dealership! From the time you walk in dealership you are feel at home. Everyone here welcome you as part of delearship! The sale person is very open mind. Happy From the time you walk in dealership you are feel at home. Everyone here welcome you as part of delearship! The sale person is very open mind. Happy car shopper! More
Finally part of the Subaru Family! I love my 2019 Subaru Forester! Everyone at Rafferty was friendly, helpful and knowledgeable. Marty was great to work with and made the whole buying e I love my 2019 Subaru Forester! Everyone at Rafferty was friendly, helpful and knowledgeable. Marty was great to work with and made the whole buying experience less stressful ( unlike my other car buying experiences in the past). Thank you Marty! And thank you Rafferty Subaru! More
Friendly, honest, comfortable, fair I have purchased 5 cars in my life, this is the first I have perchased with Rafferty Subaru. From now on it will feel like betrayal to go anywhere el I have purchased 5 cars in my life, this is the first I have perchased with Rafferty Subaru. From now on it will feel like betrayal to go anywhere else! Friendly - The ownership and staff were a pleasure to work with! Honest - Gave a great price for our trade in and were very informative and helpful when it came to vehicle add-on’s and warranty options so that we would get the most bang for our buck! Comfortable - People were literally almost falling asleep in the cozy, warm lounge area which also had a fireplace, beverages, and snacks! I have a 3 year old and the children’s play room was well thought out and perfect for occupying our little one as we waited for a short time as our car was detailed. Fair - The first dealership in the area that gave a fair price for our new vehicle without needing to haggle like a sales rep from 1980. Thank you for everything Rafferty’s and Staff! We love our new Ascent! More
Friendly and helpful I knew what I wanted and was not a hard sell, but received full explanation and support. Technical support needs to perhaps slow down a bit when going I knew what I wanted and was not a hard sell, but received full explanation and support. Technical support needs to perhaps slow down a bit when going through the various options available both before purchase and after. More
Vehicle needed $800 in repairs My salesman was great and I may go back just for him. However, the car I bought had a bad vibration and it turns out the wheels weren’t balanced at th My salesman was great and I may go back just for him. However, the car I bought had a bad vibration and it turns out the wheels weren’t balanced at the dealership. Had to spend 800$ on diagnosis, alignment, lugnut replacement and removal of damaged lugnuts. Called about it and they weren’t interested in helping. Buyer beware- they don’t care about selling you cars with problems they never should have had. Seriously, who doesn’t balance wheels when they put tires on? More
Great experience! I bought a 2016 forester from Rafferty and the experience could not have been better! Right from the start when we walked into the dealership the staf I bought a 2016 forester from Rafferty and the experience could not have been better! Right from the start when we walked into the dealership the staff was very friendly and helpful without being overbearing. Marty, my salesmen, was very well informed about my car and was able to answer all of my questions. Ironically, Marty sold my dad another Subaru a few years back. Talk about a family business. He immediately recognized my dad even though they had done business together years ago. I loved my car at first sight and Marty and his team including his manager Steve helped to Negotiate a price that worked for everyone. You can really tell the staff likes working at Rafferty just by being there and seeing them interact with each other and the customers. I could not be more happy with my purchase and with my experience! More
Keith was awesome! From the very moment we got to the dealership, everything was handled with class. Kudos to the Internet sales department for setting us up with Keith From the very moment we got to the dealership, everything was handled with class. Kudos to the Internet sales department for setting us up with Keith. He did a great job showing us two vehicles that were similar, and help us make a decision. He was also very patient with us over the next few days as we were getting financing together. When we finally signed on the dotted line, everyone made it seamless, very affordable, and accommodating for us More
Escape Purchase My overall experience in the dealership was amazing, very well taken care of and all my questions were answered. Once I am ready to buy a new car this My overall experience in the dealership was amazing, very well taken care of and all my questions were answered. Once I am ready to buy a new car this will be my first and only choice. Will definitely recommend to family and friends More
Inaccurate Sales Agreement We received an inaccurate sales agreement. At the time of purchase we ended up having to pay additional fees. The finance representative said this w We received an inaccurate sales agreement. At the time of purchase we ended up having to pay additional fees. The finance representative said this was due to the tags and title being "underestimated". However, this was actually due to miscellaneous fees that were not itemized or disclosed on the original sales agreement; document fee, lien fee, carrier fee, etc. Also, the itemized cost of the title and registration that the finance representative provided over the phone were different than what is on the NJ MVS receipt and the sales tax charged was also slightly higher. The dealer also sent an internet offer with a Limited-Time Discount that expired the day the offer was sent. We lost out on taking full advantage of this discount since we did not have enough time to respond to this offer. We love the Outback and were happy with the original offer however the final buying experience left a lot to be desired. More







