Rafferty Subaru

Laid back Jen isn't a frat boy trying to haze you into buying a car you don't want. She was all about accommodating what we were looking for. She may be young, Jen isn't a frat boy trying to haze you into buying a car you don't want. She was all about accommodating what we were looking for. She may be young, but has a lot of knowledge about many different makes of vehicles. It was a refreshing experience, and will recommend her to anyone who is looking to buy a new car. An absolute pleasure to work with. More

Mr wang Steve is very helpful and professional service to us. We're really like him. When we talked each other that he always smile and warmed. We appreciate Steve is very helpful and professional service to us. We're really like him. When we talked each other that he always smile and warmed. We appreciate his service! More

looking at new subaru I decided to teat drive a new Subaru and could not have been more pleases with Jason. He didn't push or pressure me and I am planning on coming back I decided to teat drive a new Subaru and could not have been more pleases with Jason. He didn't push or pressure me and I am planning on coming back with my wife. He is exactly the type of sales person she is looking for. More

Purchase with a trade in My husband and I did research and homework on the vehicle we wanted prior to our visit. We brought our homework with us and were able to discuss the My husband and I did research and homework on the vehicle we wanted prior to our visit. We brought our homework with us and were able to discuss the trade in and purchase of a vehicle we wanted. Car buying is always a long process with all the paperwork, but they did their best to get us out the door as quickly as they could. They were very thorough and have been following up with our purchase to ensure we are happy and know how to use the options we purchased. Very pleased with our service and recommend them to anyone looking to purchase a Subaru. They take care of their costumers, for life. More

Very pleased with Rafferty purchase experience My wife and I are very pleased with our experience buying a new 2018 Forester from Rafferty Subaru. This was especially due to our Sales Associate, J My wife and I are very pleased with our experience buying a new 2018 Forester from Rafferty Subaru. This was especially due to our Sales Associate, Jen Prestia. We began uncertain between Forester and Outback. Jen took the time to give us test drives in both, and clearly explained their features and options. Our budget was tight and we had a lot to negotiate between ourselves as well as with Rafferty, so we took about a week to decide. Jen was patient and positive throughout and found several options for us, including the possibility a buying a 2017 loaner with extra features. She was always focused on our needs--never any pressure, so working with her was a real pleasure. When we finally settled on a new Forester Premium at a good price, Jen and her colleagues took us through the paperwork and other steps very efficiently. We appreciated the session Keith gave to explain all the controls, which made us less nervous driving off for the first time in our new car. More

Great experience! What a great experience! Would absolutely return and have already referred friends and family to the dealership. Thanks so much for making this an eas What a great experience! Would absolutely return and have already referred friends and family to the dealership. Thanks so much for making this an easy process! More

THIS DEALERSHIP DOES NOT VALUE ITS CUSTOMERS Please be careful before using this dealership. They do not value their customers. I recently purchased a 2018 Subaru Forrester. I asked for the in Please be careful before using this dealership. They do not value their customers. I recently purchased a 2018 Subaru Forrester. I asked for the installation of a trailer hitch in order to use a hanging bike rack. The rack was put on order and I was charged $895.00 for the rack and installation, which I though was extremely steep. My sales associate claimed that installing the rack required 4 hour of labor and removing the bumper. That was a lie and the hitch was installed in less than two hours. While purchasing the car, I noticed that they carried Thule bike racks. While the hitch was on order, I went on line and ordered a Thule Aero Helium III bike rack from Amazon so I would have the bike rack when the hitch was installed. The salesman never informed me that a special version of Thule rack, which the dealership sold, would only work on the Subaru hitch. By the time a got around to setting up the hitch, the thirty day return period had passed. When I tried to return the hitch, the dealership blamed Amazon and refused to allow me to return the useless hitch. I wanted to buy a different hitch to use with the bike rack that I purchased. Basically Rafferty told me that despite the fact that I purchased two brand new automobiles from them that they would do nothing. I tried to explain to them that I was a loyal customer and to at least meet me half way toward purchasing a compatible bike rack since they never informed about the compatibility problems with a Thule hitch. The sales manager Stephen Mills said that they did not care and the salesman Steve Heck was extremely rude and dishonest. This is not a customer friendly dealership. Avoid them like the plague. More

Happy customer Just a little note to say how pleased I was about your service to me last week on buying a beautiful new Subaru Impreza. Dan B.. was my salesman He Just a little note to say how pleased I was about your service to me last week on buying a beautiful new Subaru Impreza. Dan B.. was my salesman He helped me in many ways from the time I got there until the time I left. We took a test drive and the car ran beautifully. They were the only dealers I went to. Becky More

New car purchase Just picked up second Subaru from Rafferty. Excellent experience all around. Christina Cavone (internet sales) and sales person Owen Cunningham (hand Just picked up second Subaru from Rafferty. Excellent experience all around. Christina Cavone (internet sales) and sales person Owen Cunningham (handled purchase details) along with Bob ( trade processing) , Tom (finance etc. ) and person giving info on specific operation of vehicle electronics , were very customer focused and communicated most effectively thru out the entire process from negotiation to sales to delivery. Highly recommend checking with Rafferty when in the market for a new Subaru. More

Extremely happy with my 2017 Outback! I can't tell you how pleasant the Rafferty family of employees made my visit to their showroom. My brother in law purchased an 2016 Outback last year. I can't tell you how pleasant the Rafferty family of employees made my visit to their showroom. My brother in law purchased an 2016 Outback last year. From the first time I rode in it, I loved it! So I went out to Rafferty to see if I could get into a Subuaru. They made it work! I worked with Jeanette. She was awesome! She was patient, kind and very thorough explaining the details of each car model. Also, the accounting department was wonderful explaining everything about the purchase in detail. Lastly the young man that went over the details of how everything operated on the car was very informative. I leased my Outback and when my lease is up I will be out to Rafferty for sure! It was an incredibly pleasant experience! More