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Rafferty Subaru

Newtown Square, PA

4.9
4,844 Reviews
Call Dealership (888) 771-0779
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4700 West Chester Pike

Newtown Square, PA

19073

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4,844 Reviews of Rafferty Subaru

July 22, 2022

This dealership is an awesome spot for service. Beyond nice and helpful. The service tech’s are fast, conscientious and efficient . Waiting room is amazing Can say enough good things More

by KAYCEERB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Vitale, Kelly Billbrough
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Jul 23, 2022 -

Rafferty Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 22, 2022

Professional and helpful team. Scheduled my appointment promptly and offered a loaner. Advised me of what needed to be repaired + price. More

by TINAUSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Vitale, Brent Knarr, Kelly Billbrough
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Jul 24, 2022 -

Rafferty Subaru responded

Hi, we really appreciate your great feedback! Our team is available should you require any extra help.

July 22, 2022

The Service was prompt, courteous and efficient. The service writer was friendly and explained everything in detail. More

by RMJDUFFY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parker Bond
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Jul 24, 2022 -

Rafferty Subaru responded

Hi, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Rafferty Subaru!

July 21, 2022

Inspection was very well done. All employees and systems were well organized and all did their work quietly and professionally. More

by joanmor1@msn.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Subaru Reputation , Kelly Billbrough
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Jul 23, 2022 -

Rafferty Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 21, 2022

Car was returned to me with grease and oiley handprints all over my car, window and leather seat. More

by Karen Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris
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Jul 22, 2022 -

Rafferty Subaru responded

Karen, we are so disappointed to learn of this situation you have described. Please reach out to Service Manager, Ken Seal at ken@raffertysubaru.com and we will do our best to make this better. We hope to hear from you soon.

Jul 22, 2022 -

Karen Scott responded

I have already reached out to Ken

July 21, 2022

The service here is always professional and courteous. Easy to make an appointment. Pleasure doing business here. More

by jwnath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Troop
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Jul 22, 2022 -

Rafferty Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership!

July 21, 2022

Seamless appointment drop off and pick up. Great loaner. Quality work. Friendly and courteous staff More

by Rsweeney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean- 5 stars, Dan Vitale, Brent Knarr, Kelly Billbrough
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Jul 22, 2022 -

Rafferty Subaru responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope to be of service to you again! Take care!

July 21, 2022

I took my Subaru in for an oil change which took a while (I came in just before noon), but the cost was reasonable and they even washed my car. What’s not to like? Thanks, Rafferty. More

by URSIESING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
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Jul 23, 2022 -

Rafferty Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 20, 2022

Had an oil change appointment wIted 10÷ minutes to check in, then two hours for service. Too long, never again. More

by ERIC.KARSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kelly Billbrough
Report | Print
Jul 22, 2022 -

Rafferty Subaru responded

Hi, we are so disappointed to learn of this situation you have described. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our Service Manager, Ken Seal at ken@raffertysubaru.com .

July 20, 2022

Unmatched in customer service, Mike was great! I came to the express service for an oil change and was out in 45 minutes. Oh yeah, and great coffee and snacks in the waiting area! More

by STEVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike at Express Service
Report | Print
Jul 22, 2022 -

Rafferty Subaru responded

Hi Steve, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

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