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Rainbow Chrysler Dodge Jeep Ram of Amite - Service Center

Amite City, LA

2.5
3 Lifetime Reviews Review Dealership

3 Reviews of Rainbow Chrysler Dodge Jeep Ram of Amite - Service Center

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February 24, 2021

"Brought vehicle in for service, all work done correctly,..."

- Marie

Brought vehicle in for service, all work done correctly, was kept informed, even received text message with results of vehicle inspection with upfront pricing. Staff was courteous and knowledgeable. Stand behind work performed.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Corey, Lynn, Kevin,
August 09, 2019

"Crooks and liars!"

- Btlemaire

Went to bring my jeep in for warranty, to have the front axle seal change because it was leaking again. Dropped my jeep off monday, called Wednesday to check see if my jeep has been looked at. I was advised by Corey stupid service manger that he could look at it for 8 days.... I called over dealers to see who could get it in sooner. I called All star could get it in next day. Well I was contacted by all start, to tell me my jeep warranty had been restricted..... She wasnt sure told me to contact jeep, I called jeep they informed me that Rainbow in Amite had flagged my jeep as flooded and water damaged. All lies my jeep has never been in water, I had to send oil samples to a lab to prove that it havnt been in water. Still fighting jeep over the warranty. I DO NOT RECOMMEND THIS SHOP STAY AWAY!!!

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Recommend Dealer
No
Employees Worked With
COREY HUILIN
June 20, 2019

"Dishonest and it seems inexperienced help"

- Rick5150

Work done on truck,then upon leaving other damages occurs not related to previous ones that they performed and keep in mind truck had GPS tracker on it service says upon returning with wreckered mudd was caked under truck GPS shows no way possible this truck has never left a black top road and speed fluxuated time and date then stopped this was when truck broke down and I was on the phone with there service department so why lie when I make slicing for my family with this vehicle they have now had a week and a half having no idea why not just fix truck for us we don't deserve that when we paid 1000 the first time no telling how much the next time will cost and 395 for wrecker to return it then how can you lie to a GPS tracker camera in truck it's real-time images clearly states. Rainbow service will tell there customers a lie to cover there inexperience errors that they clearly make and past the cost on to there customers. Now u choose I don't recommend rainbow dodge anymore this review was wrote on behalf of the amite la.rainbow Dodge service department only by interstate truck center a supposed to be a valued customer but unfortunately we will leave there never to return unsatisfied so let's go bc e you guys a chance to make this right

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Quality of Work
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Overall Experience
Recommend Dealer
No
Employees Worked With
Megan ,Cory
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