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Rainbow Chrysler Dodge Jeep Ram of McComb, LLC - Service Center

McComb, MS

4.3
310 Reviews

310 Reviews of Rainbow Chrysler Dodge Jeep Ram of McComb, LLC - Service Center

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August 09, 2024

Everyone was very nice and professional. The service I received was quick and satisfying. I received great communication about my service. This was a great experience. More

by Penny Sanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey Lea, Michael Lyles
Aug 12, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Penny, thank you so much for your kind words! We're thrilled to hear that you had a quick and satisfying experience with us. Providing great communication and professional service are top priorities for us. We appreciate your feedback and look forward to serving you again in the future.

August 08, 2024

Excellent Customer Service. They were able to assist me without an appointment and everyone was very professional. More

by wyowilliams2001
Recommend Dealer
Yes
Employees Worked With
Ariel Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Hi, thank you for the positive feedback! We're thrilled to hear that you had a great experience with our team. Providing excellent customer service is always our top priority, and we're glad we could assist you without an appointment. We appreciate your business and hope to see you again soon!

August 08, 2024

Find redundant problems with your vehicle to charge you exorbitant amounts of money. Then can’t tell you why they need to change a part, just it’s bent but when you tell them to put the bent part in the ve More

by richard.mccullough87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’maddinganyone
Aug 12, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Hi Richard, thank you for sharing your feedback with us. We apologize for any confusion or frustration you experienced with our service. We strive to provide transparent and efficient solutions for our customers, and we will address your concerns with our team to ensure a better experience in the future. Sincerely, David Logan, General Manager

August 06, 2024

Horrible crooked service department charged me 836 dollars for electrical tape and heat shrink I will never bring another vehicle here again and will advise people to do the same More

by Dwayne stevens jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ariel Strickland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey Lea, Michael Lyles
Aug 08, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Hi Dwayne, we're sorry to hear about your experience. We strive to provide fair pricing and quality service. We'd like to understand more about your visit to address your concerns. Please reach out to us so we can work towards a resolution. Thank you for your feedback. Sincerely, David Logan, General Manager

August 06, 2024

Great people in the service department. They helped track down where I had a part replaced on my truck and determined that it was still under warranty. Thanks for the extra effort! More

by beinj1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Lea
Aug 07, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Hi there, thank you for sharing your positive experience with our service department! We're glad to hear that our team went the extra mile to help you with your truck warranty. If you ever need assistance in the future, feel free to reach out. Have a great day!

August 06, 2024

Could have advised me about correcting other issues while in service! Now I have to reschedule for related problems! More

by peterson208
Recommend Dealer
Yes
Employees Worked With
Ariel Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey Lea
Aug 07, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Hi Peterson, thank you for your feedback. We apologize for any inconvenience this may have caused. We appreciate your suggestion and will use it to improve our service in the future. If you have any further concerns, please don't hesitate to reach out.

July 12, 2024

Customer service chairs are uncomfortable for extended periods of time. Nice to have coffee available. More

by kenney_wayne89
Recommend Dealer
Yes
Employees Worked With
K
July 08, 2024

Clean good atmosphere workers helpful and courteous they know there jobs works swiftly and knowledgeable More

by Bonita Fells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Spears, Stacey Lea, Michael Lyles
Jul 10, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Hi Bonita, thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Our team works hard to provide a clean and welcoming atmosphere, and we're glad it didn't go unnoticed. We appreciate your feedback and hope to see you again soon!

June 29, 2024

Great service, the service was fast and the technician was very knowledgeable about the service I requested More

by triggv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Ratcliff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivy Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daja Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Spears, Stacey Lea, Michael Lyles
June 24, 2024

Went to dealership for a diagnostics they charged right at $200 for a diagnostics test and the results that they gave me did not fix the issue with my 16 ram 1500 4 x 4 limited they would not refund my mon More

by michielslsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith
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