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Rainbow Chrysler Dodge Jeep Ram of McComb, LLC - Service Center

McComb, MS

4.7
140 Reviews

140 Reviews of Rainbow Chrysler Dodge Jeep Ram of McComb, LLC - Service Center

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July 30, 2021

Kenneth the advisor in service is amazing. Would definitely recommend him to anyone who needs service. He’s fast friendly reliable honest and overall a great guy! More

by kenney_wayne89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Butler
July 23, 2021

I was very pleased with the service to have the oil changed on my 2018 Ram 1500. I was there less than an hour. The gentleman at the service desk was very helpful. More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department.
July 17, 2021

Was traveling in my 2013 Ram 1500 and had the transmission shift jamming up. Managed to get to Rainbow Chrysler dealership on a limp. Customer service was extremely curtious, prompt, and helpful More

by trantony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
July 10, 2021

Parts, service & tech department work together to make sure all my needs was completed to my satisfaction plus also safe. Willing to answer any question I might have. Was very friendly & polite. More

by Coffeelady75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Me Penny Toler - Mr Ken Butler in service & tech person, Shannon Dunaway
July 09, 2021

Dealership was great , very clean service was very nice , vehicle was performed in a timely manner . Vehicle was returned very clean , snacks was offered . Was greeted in a timely manner More

by staceykleinpeter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Ratcliff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2021

Really great Dealership! When I started searching to purchase a truck I called my local dealership and didn’t even receive a return phone call. Luckily I discovered Rainbow and Ricky Boone. I received More

by Goodie65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2020

AT LEAST ANSWER THE PHONE We traveled from New Mexico to McComb to take care of business. our 6 month old Ram 3500 truck issued multiple errors from check engine to ABS system More

by No Rainbow here!
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shawn on Chat
Jul 09, 2020 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

We apologize for any inconvenience that was caused by Rainbow. We suffered a lightning strike to our facility on July 3, 2020 and were without phones and computers. This was uncontrollable by Rainbow and we do apologize.

January 15, 2019

Bad service Had to get new electronic key for dodgr Journey, after almost 3 hours was told part of computer was bad anb must be replaced before key could work. An More

by Xdodgeowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service dept
January 05, 2019

Best customer service Even though we hadn't purchased our vehicle from them, they didn't hesitate to help us out. We were on a strict time schedule and needed a tire repair More

by 1hoppyfrog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
December 15, 2017

Warranty work done......courteous service. Over the years we have purchased many vehicles and I have worked at several car dealerships. The work we had done on our Jeep was one of the best expe More

by Mailcarrier601
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Penny Tolar in Service, spoke with Levi the Service Manager. I don’t know the name of the man who worked on our Jeep but I was impressed how quickly he found the problem and fixed it.
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