Rainbow Chrysler Dodge Jeep Ram of McComb, LLC - Service Center

They finance man talked me into buying the warranty and now my radio is freezing on and off. They told me recently changed their policy to they have to see it. Well they changed that after I bought the J now my radio is freezing on and off. They told me recently changed their policy to they have to see it. Well they changed that after I bought the Jeep slabs the day I took the Jeep they said it didn’t freeze. Well how do I know how many times they cranked it etc. they shouldn’t be able to change the policy after I bought the Jeep and it apply More

Great Service at this dealership, Great machine, The up front desk In service very outstanding front desk In service very outstanding More

Did not get a good understanding about how tires can be misread Wait over 2 hours to find out the issue. misread Wait over 2 hours to find out the issue. More

THE SERTVICE IS AWESOME BUT MY QUESTION IS WHY AM I PAYING FOR MY 2ND OIL CHANGE ON MY 2023 CAR. I PURCHASE THIS CAR BRAND NEW AND I DON'T GET BUT 1 FREE OIL CHANGE, I'M TOTAL DISSATISFIED WITH THAT.. PAYING FOR MY 2ND OIL CHANGE ON MY 2023 CAR. I PURCHASE THIS CAR BRAND NEW AND I DON'T GET BUT 1 FREE OIL CHANGE, I'M TOTAL DISSATISFIED WITH THAT... More

That team at rainbow did an amazing job. I was chilling and waiting on my car. They kept are some wonderful people in Rainbow I was chilling and waiting on my car. They kept are some wonderful people in Rainbow More

Very accommodating to my needs when I broke down on travel (200 miles from home). Scheduled service appointment online, towed the truck to dealer and used after hours drop box, did everything over the travel (200 miles from home). Scheduled service appointment online, towed the truck to dealer and used after hours drop box, did everything over the phone and web. They put keys and receipt on floorboards of truck so I could pick it up on a Sunday afternoon. Ver accomodating. More

Three trips back of 40 miles for a warranty issue than 5 days delivery for parts days delivery for parts More

They were very nice and polite. Everything was done in a timely manner. I enjoyed their service. Everything was done in a timely manner. I enjoyed their service. More

I will start by commending your parts department for going above and beyond for finding and obtaining the parts needed. My car had been towed to your location that morning. The service department check- going above and beyond for finding and obtaining the parts needed. My car had been towed to your location that morning. The service department check-in was a different story. I explained what service i needed for my vehicle. I was advised that this dealership did not normally work on cars 2005 or earlier. I understand the problems related to parts, but I attempted to reduce issues by purchasing the necessary part in advance. I understand that use of customer parts can be an issue, but the parts offered were aftermarket Mopar compatible. I was advised that use of MY parts would not be warranted I was advised that a diagnosis was needed to which I advised the clerk that I knew the issue and merely wanted specified repairs in lieu of a $165 diagnosis. Per the parts dept. The Mopar parts were not available and I agreed on aftermarket products that matched the ones I purchased. The parts department ordered the correct parts ( with my confirmation of the part numbers) I previously purchased. The repairs were completed in a reasonable time frame. In conclusion, I have maintained my Jeep for 461,500 miles in 90% of the repairs and the self perceived attitude at check-in made me feel my business was not wanted. I regret at age 71 (retired veteran) I couldn't complete the project at my home (outside), but in the future, services needed will likely referred to another dealership. Apologies, etc. Are not necessary as it cannot undue the actual events that transpired. The "yes" recommendation provided for others is provisional and very limited. Oh, ya'll serviced my car in 2022. Hmm. Sorry for the left of my response. More