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Rainbow Luxury Imports
Covington, LA
572 Reviews
Rainbow Luxury Imports is proud to provide the highest quality pre-owned luxury automobiles, ranging from Audi, BMW, Mercedes Benz, Lexus, Jaguar, Infiniti, and Land Rover. Our dealership prides itself on providing first class customer service and strives to establish ourselves as a premier new and used car dealership in South Louisiana.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 572 reviews
October 22, 2007
This dealership is horrible!! I went in looking for a small 4-cylinder communter car for college & they kept showing me brand new 6-cylinders and cars way out of my price range. After I told him for abou small 4-cylinder communter car for college & they kept showing me brand new 6-cylinders and cars way out of my price range. After I told him for about the 12th time, he finally showed me a Forenza, which I really liked. However, the car was covered in dings and dents and scratches, inside and out! They would not negotiate the price at all. I told him I was willing to pay no more than 10 thousand after TT&L, and his only argument was "everyone has to pay taxes" It had nothing to do with taxes!! I wasnt paying almost $20 thousand dollars for a used car that was beat up & not not taken care of. I called back and told the salesperson that if he could get me out the door at $10 thous then i'd pay in cash & pick it up tomorrow. He said he'd speak with his manager & call me back. Never heard from him again. I went to the Suzuki dealership in Hammond & it was a much better experience. I found another Forenza, MUCH better condition, 50,000 less miles, under full warranty, and in my price range. The salesmen did not hassle or pressure us. They were very patient and worked with us to make us happy! More
by Yo Joe
Employees Worked With
dont remember name
Helpful October 28, 2006
I and my wife were mislead by the sales persons, on two occasions by two different salesmen. This caused us to lose time (hours), money and energy. Our dealing with them was a very frustrating, exasperatin occasions by two different salesmen. This caused us to lose time (hours), money and energy. Our dealing with them was a very frustrating, exasperating experience. When the owner (so we were told) was informed of this he had a cavalier attitude and essentially stated, "Oh, well, thanks for stopping by and have a nice day but don't let the door hit you in the butt. . ." They had no value for the customer or their integrity. Go ANYWHERE else but to this dealer to purchase your vehicle. If you value your own integrity, don't go to this dealership. More
by hfgslb
Employees Worked With
Charles, Brett, Andrew
