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Rairdon's Alfa Romeo Maserati and Fiat of Kirkland
Kirkland, WA
122 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 122 reviews
October 21, 2025
Thank you to receiving staff personnel (Nasreen, Angel, Steve), technical mechanic (Chris), service department manager (Mohammed) for your personal attentiveness and mechanical work performed in correctly Steve), technical mechanic (Chris), service department manager (Mohammed) for your personal attentiveness and mechanical work performed in correctly resolving an imminent auto recall issue! Your expectation to deliver quality work service including value for driver safety is greatly appreciated! I will continue to drive 80 miles (one way) for all service requirements to be handled specifically by Rairdon's Alfa Romeo of Kirkland for their continued exceptional work service and professional customer.service attention! More
by Quadrifoglio
Employees Worked With
Mohammed Nasreen Steve Angel Chris
October 01, 2025
Steven was very proficient at the beginning and end of visit when explaining what was to be done and the cost. The vehicle had been washed and the inside cleaned when ready for pickup. A very good exp visit when explaining what was to be done and the cost. The vehicle had been washed and the inside cleaned when ready for pickup. A very good experience. More
by Customer
Employees Worked With
Steven (Service)
July 02, 2025
We came here for service even though this location is substantially further away from our home. The Service Manager was tremendous! Steven communicated very clearly about what has turned into somewhat of substantially further away from our home. The Service Manager was tremendous! Steven communicated very clearly about what has turned into somewhat of a drama related to corporate Alfa. He was fantastic throughout. I would make the trip for service there again just because of how thorough and thoughtful he was. And if service matters to you for you car rest assured you will be in good hands with him! BTW - this silly review tool won’t let me select the Service Team. The only option is Sales Team. So, if you read this wondering why I’m talking about Service, but gave Sales 5 stars, please understand that I had no experience with the Sales team. All of my comments are about the Service Team. More
by Service Customer
June 10, 2025
Excellent service, one of my best experiences when buying a car, Thanks Skyp & Frank for your help 😊 a car, Thanks Skyp & Frank for your help 😊 More
by susybc1
Employees Worked With
December 31, 2024
I would give them 0 stars do not take your car in for servicing I’ve had more issues than you can imagine… car damaged after service….excessive charging 35% more than their counter part in Seattle. Bein servicing I’ve had more issues than you can imagine… car damaged after service….excessive charging 35% more than their counter part in Seattle. Being trying to contact the manager Steve since customer service is their priority ……still waiting to hear back after a week and half… feel like they need more hours at the service center can never get a straight answer. Sad I wanted to like them since they are down the street … just feels chaotic at times More
by Ghibli 98032
Employees Worked With
February 23, 2024
My wife and I were looking for an suv that was fast and also had style. We test drove bmw M3,5,6 comps, jeep srts and Trackhawk, and the list goes on and nothing touched the Alfa when it comes to all aroun also had style. We test drove bmw M3,5,6 comps, jeep srts and Trackhawk, and the list goes on and nothing touched the Alfa when it comes to all around performance. We found one we liked in Kirkland and we went to see Ponce one of the salesman there. He was awesome, unlike the other dealers he listened to us and we walked in and out of the dealer in a few hours with our Stelvio Quadrifoglio. About a month later one of the fuel injectors went bad and I was worried because service departments are always horrible. Not Kirkland, Steve was very polite and knowledgeable and he put up with our constant questions without ever becoming upset or annoyed in the slightest. Was very helpful in getting us a loaner vehicle when they had none and we couldn’t recommend them enough. Sadly we are moving back to the east coast otherwise Kirkland would’ve had customers for life. If you are in the market for a Maserati, Alfa Romeo, Rivian or any other cool cars they have on the lot go see them and you will not be disappointed! Thanks again to Ponce and Steve! More
by Michael.j.manning1
Employees Worked With
Ponce Hall
January 06, 2024
Purchased 6 cars here. Excellent overall service and friendly staff helped by the fact that they sell our favourite vehicles keeps us coming back. Excellent overall service and friendly staff helped by the fact that they sell our favourite vehicles keeps us coming back. More
by dirkergordon
Employees Worked With
Steve Brewster
