Rairdon's Dodge Chrysler Jeep Ram SRT Viper of Marysville

This service center is by far the worst in the nation. Took my 22 ram 3500 in for a few recalls and told them the transmisdion was acting up so they drove it around the block a few times and said nothing Took my 22 ram 3500 in for a few recalls and told them the transmisdion was acting up so they drove it around the block a few times and said nothing is wrong with it and told me i needed to pay $259.00 for diagnostic fee which they did not diagnose anything. Total joke of a business. I will never step foot in smokey point rairdons again. Not to buy a vehicle or service any of my rigs. More

Ridiculous service staff. Brought in for a A/C issue and they tried to rack up almost $10k in fixes. Not the first time they’ve done this. Stop trying to tack advantage of pe Brought in for a A/C issue and they tried to rack up almost $10k in fixes. Not the first time they’ve done this. Stop trying to tack advantage of people. More

If I could give the service department 0 stars I would. I took my 1 year old truck with 20k miles in because one of the struts was leaking and requested it to be covered under warranty. The service advis I took my 1 year old truck with 20k miles in because one of the struts was leaking and requested it to be covered under warranty. The service adviser was telling me that he didn't think it would be covered and that I needed to talk to the service manager. When I explained that the mechanic at truck toys discovered the leak and told me to go to the dealership he started telling me it was my fault for letting an uncertified person look at my truck (mind you truck toys is certified) and told me if the strut was leaking why would I have driven it to the dealership and that they would not cover it. When I tried to discuss it further he told me he was done talking and to get out of his office. Funny thing is he did the same thing to the woman prior. Stay far away from this place. That is not how you treat customers, I bought my truck brand new from them and have taken it for services there until now. Won't ever set foot in that place again More

Very friendly helpful staff and I trust their work. I feel they are honest when answering my questions. I don’t see anything negative in the service here. I feel they are honest when answering my questions. I don’t see anything negative in the service here. More

Service department has great customer service always willing to help polite and they get the repair done correctly willing to help polite and they get the repair done correctly More

I am very pleased with the service the personal is very professional and very spoken with instructions I am very grateful with service I received thank you.. professional and very spoken with instructions I am very grateful with service I received thank you.. More

Great service, Nice and friendly people, the work gets done in a timely manner. 10 on the satisfaction scale. done in a timely manner. 10 on the satisfaction scale. More

Wonderful service and friendly staff overall. Mike Knight is a really fantastic high level manager and I can’t say enough about his customer service and support. Mike Knight is a really fantastic high level manager and I can’t say enough about his customer service and support. More

The service is great and the staff is always knowledgeable and helpful. Not always easy to get in for service without a long wait. knowledgeable and helpful. Not always easy to get in for service without a long wait. More

I really like the service Was easy to negotiate the trade Jim was a good salesman trade Jim was a good salesman More