Rairdon's Dodge Chrysler Jeep Ram SRT Viper of Marysville

Justin is amazing! He worked with me and help me find exactly what I was looking for. He went the extra mile and I cannot appreciate him enough or the team over at Rai He worked with me and help me find exactly what I was looking for. He went the extra mile and I cannot appreciate him enough or the team over at Rairdon Dodge! Thanks so much Justin and to the rest of the team who helped us. More

I purchased a new 22 Wrangler Unlimited at the end of August and on the way home I noticed there was quite the gouge in the back of the steering wheel that was harshly scratching my hand every time I ste August and on the way home I noticed there was quite the gouge in the back of the steering wheel that was harshly scratching my hand every time I steered and my hand went over it. So I kindly texted my salesman a picture asking what could be done about it and he initially said there was nothing he could do about it "since I got a great deal on it" then he finally relented to saying he would try to get me in touch with a service manager. After several check in's from me, no one ever contacted me, so I finally gave up. For a dealership whose motto is supposedly "Culture of Care" they really seem to not CARE if they ever have my return service, nor do they seem to not CARE if they receive my wife's business when she goes to buy a new Jeep, nor do they seem to not CARE if they receive my daughter's business when she buys her first Jeep. Their loss, I guess. Not the worst Jeep dealer in the area, but their customer service and sense of care is severely lacking. Seems like they only wanted one transaction from me, instead of a lifetime of business and I feel severely unvalued by them. BTW they also bait and switched me with a different color saying they couldn't find the vehicle we had agreed to a price on. Guess they couldn't bother to call me and let me know before I drove an hour and a half there for a prescheduled appointment... I'll consider changing my rating if anyone ever reaches out to me. More

Bought a car and had great experience. The sales rep James and Patrick are awesome. Very straight forward process and friendlier staff. The sales rep James and Patrick are awesome. Very straight forward process and friendlier staff. More

The young man that assisted me by picking me up at my home so that i could go pick up my car was very kind and courteous. Exceptional guest service skills. home so that i could go pick up my car was very kind and courteous. Exceptional guest service skills. More

I had an amazing experience with him guilian and the team here. Was impressed by the communication, sense of urgency to get things done and they actually listen to my needs. Would very much recommend them an here. Was impressed by the communication, sense of urgency to get things done and they actually listen to my needs. Would very much recommend them and the way they practice their business. More

Patrick is a great salesman and very friendly. Made the whole buying process nice and easy. whole buying process nice and easy. More

Very professional. Willing to work with us and come to a deal that was right for both of us deal that was right for both of us More

Hard working straight forward sales professional You Hard working straight forward sales professional You won’t be disappointed dealing with Clint. He’s outstanding Hard working straight forward sales professional You won’t be disappointed dealing with Clint. He’s outstanding More

Service dept doesn’t blinker anything beyond reading a scanner. Vibration issue in a brand new truck they will not acknowledge so warranty won’t cover. I bought an old Jetta to drive that’s better. Only d scanner. Vibration issue in a brand new truck they will not acknowledge so warranty won’t cover. I bought an old Jetta to drive that’s better. Only drive my “new” truck when I have to. Stuck with it. Made appointment for oil change, got there 30min early. Waited 2 hours, hadn’t done anything to it. What’s the point of setup up a specific time? This dealer name regardless of location. Stay away, go anywhere else. More

Tom and mike in the service department rock, cause in the end they actually came through and kept their word. Did what they said they would do. The cashier is a little discouraging though. Lol end they actually came through and kept their word. Did what they said they would do. The cashier is a little discouraging though. Lol More