Rairdon's Dodge Chrysler Jeep Ram SRT Viper of Marysville

just what i wanted Vince was awesome. he was waiting for us as we pulled in. was very helpful thru the whole process. and also went over and beyond for me, which I think Vince was awesome. he was waiting for us as we pulled in. was very helpful thru the whole process. and also went over and beyond for me, which I think someone would've not considered. he went as far as saying we are family . very much appreciated and for sure will be going back. More

Great, honest service! Cole Williams was and excellent salesman who was personable, honest and not pushy. Would recommend this dealership to friends and family. The whole s Cole Williams was and excellent salesman who was personable, honest and not pushy. Would recommend this dealership to friends and family. The whole sales and finance team stayed 2 hours after clising to make sure we recieved excellent service! More

wonderful service Chris Carpenter made my car purchase fun! Very nice andhelpful. I will recommend this dealer and salesperson to my friends and family. Thank you Raido Chris Carpenter made my car purchase fun! Very nice andhelpful. I will recommend this dealer and salesperson to my friends and family. Thank you Raidons! More

Selling Unsafe Vehicles This dealership takes ripping off their customers to a whole new level! I traded in my 2006 Lexus IS 350 for $8500. It had 137,900 miles. They are cur This dealership takes ripping off their customers to a whole new level! I traded in my 2006 Lexus IS 350 for $8500. It had 137,900 miles. They are currently selling my trade in (Stock # 65011779) for $14790. There was nothing wrong with that vehicle, I just needed a truck. They sold me a truck they said had no problems per their safety report. I purchased the vehicle and took it to my mechanic that night. After I went over 35 mph I realized something was wrong. I kept hearing this grinding noise from the passenger side axle. My mechanic did a full inspection and noted that one of the wheel barrings was completely shot so much that the wheel can fall off if I don’t address it soon like in a month soon. On top of that the engine is leaking oil and the side door is jamming. My mechanic is my brother so I trust his word. I called the very next day addressing these issues after purchasing it. Eventually John the new car manager, who was so bitter that he wasn’t “making any money” on the deal throughout the transaction, told me that because I didn’t purchase a warranty they were not going to address the issues. The same warranty they were trying to sell me for $1999 then when I said I wasn’t interested then dropped down to $1225. All I asked was for them to do what was right and he said there was no money in this deal to help me and that I should have paid for the warranty. That warranty if purchased wouldn’t even cover the wheel barring repair. I made them completely aware that they sold me an unsafe vehicle and he chuckled at me several times during the conversation. Bottom line don’t buy a vehicle from this dealership. They don’t do proper inspections on their used vehicles and they’ll laugh at you when you purchase one that’s unsafe to drive. More

Great experience My sales person ( Linda) was very helpful. Fun to work with & quite knowledgeable about the vehicles. All people I dealt with there were very willing My sales person ( Linda) was very helpful. Fun to work with & quite knowledgeable about the vehicles. All people I dealt with there were very willing to work with me on my needs More

Service department not very accountable I purchased my 2005 Jeep Grand Cherokee from a non- Jeep Dealership in August 2014. I decided to support the local Dealership with any services and oi I purchased my 2005 Jeep Grand Cherokee from a non- Jeep Dealership in August 2014. I decided to support the local Dealership with any services and oil changes that my Jeep might need. I really didn’t think it would have to spend so much time in the shop and be held there for extended periods of time. The first visit was in January of 2015 for an oil change. All was well at that visit. The second visit was June 3, 2015 the air bag light had come on and there was a loud ticking noise. The air bag turned out to be my seat belt assembly and the ticking noise was the exhaust manifold. Work completed and vehicle returned June 15, 2015. The third visit was June 25, 2015. Went to lunch and after lunch tried to lock the door and the key FOB didn’t work. I got into the vehicle and tried to start it and it wouldn’t start. Had the vehicle towed to the shop. They replaced the control Module and reprogrammed the Fobs. Work completed June 29, 2015. Fourth visit was December 17, 2015. Check engine light on. This time it was the Transmission pump. Work completed December 31, 2015 By this time I am pretty fed up with the service department. They do not call with information regarding the vehicle. When you call to get information you are on hold forever and they only let you speak with one person. Not impressed and certainly do not plan to return for any further service from their group. They do not offer any type of loaner car and two weeks is a long time to be without a vehicle. Fifth visit January 15, 2016- air bag light is on. Now I sat down and looked at my records and low and behold this is the same thing that happened in June and I paid $655.72 to have the seatbelt assembly replaced. I reluctantly return to the dealership. I received a voicemail and returned the call only to be told that Randy is busy and won’t be available for about an hour and nobody can give me information on my vehicle. He calls me back within the hour and tells me it is my seatbelt assembly and they can order one up for me. I then remind him that this is the same issue that I had on June 3, 2015. He checks the records and there is a 2 year warranty on the part. He says he will order the part. I ask if I can pick up the vehicle as I do not have another vehicle to drive until the part arrives, he says yes. I pick up the vehicle and they do call to tell me my part is ready. I drop the vehicle off on Wednesday, January 20,2016. I receive a call an hour later that the part is the wrong part and I can pick up my vehicle. We picked up the vehicle only to discover that the seatbelt had not been reattached to the seat. Friday, January 22, 2016 I call the dealership at 3:50 to see if my part is in. After a long wait they say yes it is and I can schedule my appointment anytime after Tuesday, January 26th. Now I am pretty ticked off as I was on vacation for the week they were supposed to fix my car so not having a car wasn’t too much of an issue. Monday I go back to work. How is this now my issue that they can’t squeeze me in? Over $5900.00 has been paid to this dealership in one year. Now I get to drive a vehicle that does not have an operating airbag. Hope I don’t get in a wreck. I do not recommend this dealership. More

One stop shopping Bought a jeep yesterday with the help from the sales team Brittney and Chris. There were so many options on the lot of both new and used but they were Bought a jeep yesterday with the help from the sales team Brittney and Chris. There were so many options on the lot of both new and used but they were able to help me find exactly what I wanted! Very easy to work with and they made the buying experience stress free! More

Vincent and Brittany were Great! We came into the dealership based on a internet AD for a Subaru Outback. When we got there the car was exactly as advertised. Brittany had us out on a We came into the dealership based on a internet AD for a Subaru Outback. When we got there the car was exactly as advertised. Brittany had us out on a test drive in less than 5 minutes. Vincent and Brittany worked to get us a a good deal on our trade in, and a great deal on the sale price of the car. At the end of night we realized we had forgotten the title at home. Brittany had to follow us home (45min) to get it. Great service! More

Worst experince ever at a car dealership and have had a few. Would not recommend this dealership to anyone. Purchased a 2008 Ford Escape and it had a check engine light they said they would fix. Took two weeks t Would not recommend this dealership to anyone. Purchased a 2008 Ford Escape and it had a check engine light they said they would fix. Took two weeks to get the part but had to cancel the appointment and reschedule a week later. Because the starter went out after driving it about 30 miles. They did not even want to hear about this. Replaced the starter and notice the brakes are below normal and will need to be replaced now also. OK they took care of the check engine light so far, but don't trust them that they did it correctly. Plates came in and they said they would take care of installing them when we came in for the check engine. Told them that it had no front holder and they said no problem. Picked car up and no front plate installed. Said it was not on the service order and would call later. Never called and its been two days. Buyer BEWARE of this DEALER SHIP. More

Need an internet sales department Their site advertises Get Today's Deal and Get Approved, I tried both on a specific vehicle on the lot and they just don't want to provide any informa Their site advertises Get Today's Deal and Get Approved, I tried both on a specific vehicle on the lot and they just don't want to provide any information unless you come in and sit down. Went to another dealer site, made the same type of inquiry and within 6 hours I had a price and financing approved, that is the way it should be at every dealership. I have no problem with them doing business the way they wish, this is only meant to be feedback and give them reasons why I chose a different dealer for the same exact vehicle and why I drove further to get it. More