Rairdon's Dodge Chrysler Jeep Ram SRT Viper of Marysville

2018 Jeep issues and poor service dept Bought our second car from this dealer which Is a 2018 Jeep Wrangler. After 3 months of driving the Jeep it would fail to start after being driven the Bought our second car from this dealer which Is a 2018 Jeep Wrangler. After 3 months of driving the Jeep it would fail to start after being driven then would start after sitting for several minuets. Drove it to “our” dealer and was told by the service dept that they could not duplicate the issue. I explained to the service writer that the exact same issues are all over the internet with solutions I was completely blown off and told to bring it back when it happens again. Well next day we had to tow our Brand new Jeep back to the dealership for them to again say they couldn’t duplicate the issue and they would need to keep it till they could. The dealer contacted the factory and was told this was a known issue and how to duplicate and repair. Huge inconvenience for us to not have the car for a few days while they figure out what everyone else knows on the internet. Teach them customer service in the service dept. spending 40,000 at this dealership to buy the Jeep the dealership should be inconvenienced not the customer. This is the second issue we have had at this service dept. they are ok at oil changes and tire fills. Take your car to a different dealer More

Lack of integrity Do not trust them.. Salesman misrepresented transaction and price, then later claimed asking price was $3,000 higher than price shown on several webs Do not trust them.. Salesman misrepresented transaction and price, then later claimed asking price was $3,000 higher than price shown on several websites. More, but not worth my time. More

Oil Change I went in for an oil change on April 13 using a coupon on my Dodge Ram Diesel truck. I was told by the service adviser that I needed a complete front I went in for an oil change on April 13 using a coupon on my Dodge Ram Diesel truck. I was told by the service adviser that I needed a complete front brake job including calipers and rotors (calipers had ceased), transmission service (transmission had leak in oil pan), and wiper blades. I recently had the transmission serviced done by Terry's Transmissions (down the street). They found nothing wrong - no leak. Next morning, I took my truck to Les Schwab (across the street from your store), and they told me the calipers were not ceased, brakes were fine - and they said to see me in 10,000 to 15,000 miles for recheck. All was good. I asked your service adviser what was wrong with my wiper blades. He said they were streaking. It was a completely dry day. I had just recently changed the blades myself. How could he know they were streaking? Service Advisor - Sam Gordon They were trying to screw me. I recently purchased two Hyundai Tuscans from your Bellingham store. My wife and I will not be doing business with your stores anymore. Is your business so bad that you have to cheat people now? Be sure to take me off of your mailing list. Your service prices are 2-3 times higher than anyone else. For example your transmission service is $310, where Terry's Transmission is $98. Jim and Linda Doyle Marysville, WA More

Not a great experience so far Bought this car several months ago, it’s been in their shop more than my driveway! 3 times for the same problem! Just got it back yesterday, so we’ll Bought this car several months ago, it’s been in their shop more than my driveway! 3 times for the same problem! Just got it back yesterday, so we’ll see if they fixed it this time. I paid $155 the second time and the 3rd time they tried to charge me again even though it was covered under the warranty and my deductible was only $109. More

Liars I purchased my previous vehicle through this dealership. After parking, I walked around for 10 to 15 while two salesman were standing out from smoking I purchased my previous vehicle through this dealership. After parking, I walked around for 10 to 15 while two salesman were standing out from smoking. They odiously weren’t too concerned about customers. The salesman That worked with us was pushy and lied about the vehicle. The owner drove our vehicle for a few months without servicing it before selling. We had to get it serviced a week after purchasing. If I could give it 0 stars I would. STAY CLEAR!!! I More

Great place if you like paying thousands over MSRP My wife and I bought a new Jeep Renegade from Rairdon's last weekend. We made the mistake of not doing our research first. Rairdon's uses the old scam My wife and I bought a new Jeep Renegade from Rairdon's last weekend. We made the mistake of not doing our research first. Rairdon's uses the old scam of having a second "dealer" sticker next to the MSRP sticker, so the car appears to retail for several thousand dollars more than it should. Long story short, we overpaid by about $7000 for our car. It was so much we went back to the dealer the following day because once we realized it, we thought there must be some mistake. Yes, we are idiots. But, Rairdon's is the type of dealer that will happily take advantage of your ignorance and charge you WAY more than you should actually pay for a car. Either do your research before talking to these monsters, Or better yet, just go somewhere else. More

Routine maintenance Called to schedule an apt and was told no apt neeeded for an oil change so time wise about 45 min quick in and out. Called to schedule an apt and was told no apt neeeded for an oil change so time wise about 45 min quick in and out. More

Awesome sales Jason and Linda went above and beyond to help get me in a new truck. Chris the new car manager on the other hand is a two faced, shady lying weasel an Jason and Linda went above and beyond to help get me in a new truck. Chris the new car manager on the other hand is a two faced, shady lying weasel and everybody should stay away from him. More

These guys deserve your business I initially was not happy with this dealership. I was sold a vehicle that wasn't quite for me and had some issues with a sales person. But, from that I initially was not happy with this dealership. I was sold a vehicle that wasn't quite for me and had some issues with a sales person. But, from that point forward they were amazing. Sales manager Jason and salesman Vince got me and my family in an amazing car and really worked their butts off to make us happy. Even got free new tires and the detail job on the vehicle was the best I've ever seen. If you're in the market for a vehicle, give these guys the first shot to make you happy. More

Gremlin Still Lingers I may be dealing with a problem beyond the scope of the seemingly simple. I thought it would be just a matter of having the lamps in the gauge panel r I may be dealing with a problem beyond the scope of the seemingly simple. I thought it would be just a matter of having the lamps in the gauge panel replaced. But, afterward the center lamp(s) that illuminate the temperature gauge and lower left of the speedometer kept intermittently fading in and out. I took it back and was reassured that all was working again, but the problem has returned. This may be a gremlin, such as a contact that is thermally unstable. I'm not sure if I want to mess with this anymore, and just live with it. Or probe more deeply into it. I used to teach electronics, and even I am baffled by this. Because of some minor manual disability I decided to defer to the professionals on this to spare my hands. I'm put off by the complexity of accessing something like the instrument panel for the simple task of lamp replacement. Cost me nearly $300 for this bit of work. More