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Rairdon's Dodge Chrysler Jeep Ram SRT Viper of Marysville
Arlington, WA
381 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 381 reviews
December 30, 2024
Stay Away! Deceptive Tactics! I negotiated my trade-in value and purchase price for a 2017 Chevy Silverado with a pre-approval letter ready to go. The sales ma Deceptive Tactics! I negotiated my trade-in value and purchase price for a 2017 Chevy Silverado with a pre-approval letter ready to go. The sales manager, Calvin, called and texted me to confirm the out-the-door (OTD) price before I came to test drive the truck. When I arrived, they immediately insisted that I submit a second credit check, which required a hard inquiry on my credit. I declined since I had a pre-approval letter in hand and didn’t see the need for an additional hard ding on my credit, but they applied more pressure, reassuring me that they were "working with my bank and not going to submit the credit app." Of course, we all know they get commission and incentives for submitting loan apps at the dealership. Strangely, the paperwork they presented looked suspiciously like a credit application. Despite knowing what they were up to, I chose to move forward because I felt comfortable with the negotiated price and LOVED the truck. The kicker? They slid a second piece of paper across the table with a new OTD quote, roughly $4,000 higher than the agreed-upon price. The sales tactics of heavy pressure, long wait times ("wear them down until they’ll sign anything"), and last-minute add-on costs are outdated and blatantly deceptive. Come on, Rairdon Sales Team—you can do better than this! More
by @@Moving_on
Employees Worked With
December 28, 2024
I really appreciated there help and professional team getting us back on the road. Thank you! getting us back on the road. Thank you! More
by jonathanestiff
Employees Worked With
December 24, 2024
Friendly and knowledgeable staff. We were always kept informed of the status of our repair, and had an estimate of expected costs. We were always kept informed of the status of our repair, and had an estimate of expected costs. More
by Snyder.50
Employees Worked With
December 24, 2024
Staff were friendly and helpful . Answered all my questions and concerns. Felt comfortable buying the vehicle. Answered all my questions and concerns. Felt comfortable buying the vehicle. More
by eric9hernandez
December 15, 2024
December 14, 2024
This dealership has been my go-to for nearly 14 years. They are the best! Have always been helpful and provided the best care for my vehicles. They are the best! Have always been helpful and provided the best care for my vehicles. More
by hroksan
December 12, 2024
Anthony did a great job of communicating during the process. I'm super happy with Rairdon service. process. I'm super happy with Rairdon service. More
by Johncuttitte
Employees Worked With
