Rairdon's Dodge Chrysler Jeep of Bellingham

This was a great experience. No pressure at all. I will recommend them to anyone. Jon the financial guy was very funny and made the paperwork a lot of fun. Thank you guys! recommend them to anyone. Jon the financial guy was very funny and made the paperwork a lot of fun. Thank you guys! More

I live in California and I drove 600 miles (9 Hours) to get to the dealership. Before leaving home I made sure everything was in order with the bank and the dealership, being sure that all the details wher get to the dealership. Before leaving home I made sure everything was in order with the bank and the dealership, being sure that all the details where worked out and that none of the numbers would change I.E. Price on vehicle, trade in value, tax title and license fees, and so on. Upon being reassured what I was told was what I was going to get I left town. When I arrived at the dealer the next morning and approach the vehicle I notice it has not even been cleaned, no big deal. After driving the vehicle I decided to move forward with the deal. We did some paperwork and I was told that the finance manager would be with me shortly, it took over an hour. After finally getting to the finance managers office he proceeds to tell me that the amount they estimated for tax, title, and license was not enough and they needed to increase the amount. Once everything is all said and done after 2 plus hours in the office to sign a few simple forms we depart from the dealership only to find they did not put the amount of Fuel in the vehicle that they said they would. Upon returning to the dealer I also noticed I did not have a second key. An apology was issued for the missing gas and as far as the key goes they need to try and locate it if they have one. Once again I depart from the dealership. After eating lunch before my trip back home I realize that I do NOT have a key for the canopy that is on the truck. Back the dealer. One of the people at the desk walks over to the board with all the keys and picks up the second key to the truck without hesitation or having to search for it at all. After arriving home 32 more days go by and no word from the dealer or the DMV about my registration and plates. The next day I get a check in the mail so I can go pay my DMV fees. By the time I received the check there was already $552 in DMV late fees and penalties and that there is still an additional $270 in other fees that the dealer did not accommodate for that need to be paid. So even after changing a verbal contract and raising my fees, I still get screwed out of another $800. I contacted the dealer and they tell me that if I do not pay the fees or they would title the truck in Washington and I would have to go through xxxx to get it titled in California. By far the worst car buying experience I have ever had, I should've listened to my grandparents when they warned me about this place. Please do yourself a favor and don't even consider purchasing a car/truck from this place. More

Everyone I encountered while buying my 2001 Jeep Grand Cherokee, turned themselves inside out to make sure I was happy. I love my car and the service I've received since my purchase has been superb. the g Cherokee, turned themselves inside out to make sure I was happy. I love my car and the service I've received since my purchase has been superb. the great service only re-enforced that making my purchase at Rairdon's in Bellingham was a great decision. They really know how to treat customers. I'm just a regular person, but when I went there, they really treated me like someone special! More

Pushy, aggressive and sneaky. Don't waste your time here, go spend $30,000 at the Casino. You'll enjoy it more than getting screwed by these guys. Service department is also horrible. Three trips to th here, go spend $30,000 at the Casino. You'll enjoy it more than getting screwed by these guys. Service department is also horrible. Three trips to them before they were able to locate a problem with my jeep. Horrible customer service and incompetent techs. Don't buy a car here! More

We have purchased 2 cars from Rairdon of Bellingham. We visited the lot looking for a vehicle that could hold our family that was not a mini van, and also would do great in the snow. Before we arrived we h visited the lot looking for a vehicle that could hold our family that was not a mini van, and also would do great in the snow. Before we arrived we had contacted the sales department and let them know what we were shopping for. Upon arrival they had 4 cars pulled up front for us to test drive. This saved us time of wandering around the lot. Within a hour we had narrowed our search and decided the Jeep Commander was for us. Our sales guy started the financing paperwork ( which is usually a long boring process) However there was very little back and forth and within 40 Min my husband was signing papers and soon after we were driving away with our Jeep. We have been back several times for regular maintenance and each time we are treated with respect of our time and budget. When time came to look for a more gas efficient car we went back to Rairdon, again we called ahead with what we were needing and upon arrival had 4 cars to choose from. Our family is a tall family 4 of us are 5'10 or taller so we need a car that our teenagers won't feel cramped in the back seat. We didn't even drive the cars, I had the kids sit in the back seat and within 15 min we were off and test driving the Mazda 6. We wanted a used car that got 30MPG average. Again in less than 90 min we were on the road with our car. I am so thankful for the efficient way we were served at Rairdons. We will continue to purchase cars from here because they actually listen to our needs and help find the perfect fit. I would recommend that anyone looking to buy a new car/truck shop here first! CB Mount Vernon More

Sneaky dealership, do not buy from them. I went across the street to a great dealership to buy a new car fom them. They need new employees ASAP! the street to a great dealership to buy a new car fom them. They need new employees ASAP! More

Although there were a few small items in question, the dealership was able to rectify the issues and Im very happy with my purchase. The truck was difficult to find and was exactly what I was looking for. dealership was able to rectify the issues and Im very happy with my purchase. The truck was difficult to find and was exactly what I was looking for. More

The costs for my repair was more than I was expecting, causing me to raise concern. Derek called me and assured me everything was done with care and time and made things right with me. For him to call m causing me to raise concern. Derek called me and assured me everything was done with care and time and made things right with me. For him to call me to make sure I was ok with the charges and talked me through what was done, I felt much better about my experience. More

Our company was looking for a used vechicle. We had Our company was looking for a used vechicle. We had made a deal with Chris McCoy and Seth at Rairdon of Bellingham over the phone and he wouldn't Our company was looking for a used vechicle. We had made a deal with Chris McCoy and Seth at Rairdon of Bellingham over the phone and he wouldn't honor it when it was time to make purchase. We had made a verbal agreement over the phone and we were working out the details to pick it up. I had spoken with Seth who is their salesmanager to confirm our agreement as Chris was not in the office when I called back to confirm. The next morning I spoke with Chris on the logistics of picking up the car and at this time he made no mention that our deal from the previous night was a no go. During this phone call, I gave him our manager who Chris would be working with to finalize the deal. Later that morning I got a call from our manager and said that Chris raised our agreed price by about $1,600. I called Chris to find out why he couldn't honor our deal and he started making various excuses which didn't make sense to me. For example, Chris started to tell me that business' need to make profits which he said I should understand myself as I am in business. When I countered that argument he went on to say the car manufacturer wouldn't honor the price. After about 5 minutes of Chris refusing and blaming me for not understanding, I gave up. If Chris McCoy or Seth just said they couldn't make the deal because they didn't look at their margins close enough and apologized for it, I would have been fine with that as they would have acknowledge it. But when they deflect, blame me and make excuses that is not fine. I was troubled enough about my experience with Rairdon's to let other people know. I thought the Great Recession would have taught salesman about the importance of customer relations. More

I went looking for a good used car. I had a certain amount and no more to spend. While the other dealers were jerking me good care go therearound, Rairdon and Brandon did everything they could. They ev amount and no more to spend. While the other dealers were jerking me good care go therearound, Rairdon and Brandon did everything they could. They even called me and begged me to some down and see what they had. No "dance with the bosses." They showed me the cars for my price offered me the car fax, even got me a wonderful used car for $2400 UNDER what the bank said it was worth. And I got a 4 year bumper to bumper warrenty. No hassels just a plesant staff that didn't treat me like riff raff. More