Rairdon's Dodge Chrysler Jeep of Kirkland - Service Center

My experience is with Rairdon CDJR’s service department. I don’t have high expectations when it comes to dealership service. So I was extremely surprised by how great Rairdon’s team is. In total, I interact I don’t have high expectations when it comes to dealership service. So I was extremely surprised by how great Rairdon’s team is. In total, I interacted with 5 people there, and everyone was helpful and friendly. Seeing how busy they were, with phones ringing off the hook while up to their necks with vehicles and customers, it’s really commendable that they all seemed to be keeping their cool and positivity. Great folks to work with. The department itself is clean, tidy, and organized. They seem to have a good efficient system working. Look: this isn’t a fancy dealership, or a large one. The showroom itself is nearly claustrophobic in size, but the service area is nicely laid out. And I just got my vehicle back yesterday… if there are still problems, I might change my tune. But first impressions matter quite a bit, and this place made a great one. Thanks to Cam, Mohammed, and the rest of the team for making this whole experience work so well. If this is what I can expect in the future, it’s definitely worth the trek across the bridges. More

Nice online scheduler, get service wo appointment, do a good job, the service rep was helpful and nice good job, the service rep was helpful and nice More

Fast work; service technicians have always listened to and addressed my concerns. Waiting area is decent and like the lack of appointments. and addressed my concerns. Waiting area is decent and like the lack of appointments. More

I have an excellent experience there. They knew what they were doing and were ahead of schedule on the work They knew what they were doing and were ahead of schedule on the work More

Great service from start to finish. Highly recommend. Service department really cares about your vehicle Highly recommend. Service department really cares about your vehicle More

Great service. Expensive service. Eightinute video in YouTube to change a headlight. Charged for an entire hour. Expensive service. Eightinute video in YouTube to change a headlight. Charged for an entire hour. More

If I could take stars away, that would not be sufficient to express the poor service at Rairdon in Kirkland. On two separate occasions, they have had our truck for three weeks and have yet to diagnose the i to express the poor service at Rairdon in Kirkland. On two separate occasions, they have had our truck for three weeks and have yet to diagnose the issue. Get pictures, video, and the like because they try to wriggle out from warranty work. I would suggest going anywhere but here. If you don't believe me - go take a look at other reviews. BTW - Chrysler needs to look at its warranty policy - if you are going to make cheap engines, warranty them if you have a decades-old issue. More

I’m so happy to bought my car from this dealership. They have great auto service and excellent customer service. They have great auto service and excellent customer service. More

Danm these people fabulous Good at explaining car, motor stuff to those who want to know But don't have a clue. I am sure that can be annoying at times but they do it with a smile at Radion universit motor stuff to those who want to know But don't have a clue. I am sure that can be annoying at times but they do it with a smile at Radion university More