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Rairdon's Dodge Chrysler Jeep of Kirkland - Service Center
Kirkland, WA
361 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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361 Reviews of Rairdon's Dodge Chrysler Jeep of Kirkland - Service Center
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August 09, 2017
Simple and Efficient Fortunately for me I was able to have the Rairdon dealership service my truck. I have had worked with other Ram dealerships in the area and their serv Fortunately for me I was able to have the Rairdon dealership service my truck. I have had worked with other Ram dealerships in the area and their service departments wouldn't answer the phone, were booked about almost a month in advance and lacked a friendly courtesy. Having now come to Rairdon, though it's a longer drive for me than other dealerships, I will be back. Meaghan Mansfield and her co-workers was very friendly and helpful, found time in the service schedule just a few days out and and when any issue arose it was solved faster than it was found. More
by Lee Brawerman
Employees Worked With
Meaghan Mansfield
August 04, 2017
Little PT Cruiser Express Service;Jordan's great! Jordan has good communication and customer service skills. Even with "express service" he explained the findings for follow-up clearly, without tryin Jordan has good communication and customer service skills. Even with "express service" he explained the findings for follow-up clearly, without trying to "up sell". Thank you! More
by Love my Cruiser
Employees Worked With
Jordan, Express Service
August 01, 2017
Couldn't Replicate My Issues After leaving my vehicle with them for two days, they failed to replicate the issues that immediately resurfaced after leaving the dealership and onl After leaving my vehicle with them for two days, they failed to replicate the issues that immediately resurfaced after leaving the dealership and only driving a few miles. I also ordered a minor part for the cargo area which did not come with a screw and I was told I need to provide my own screw, "good luck", which for a high end SUV Jeep Grand Cherokee Limited, I thought was pretty unprofessional. More
by mark sutton
Employees Worked With
Rachel Rees
July 18, 2017
Stellar customer service The title of my review says it all! Professional, friendly, communicative, responsive my only complaint is that they took out the popcorn machine. The title of my review says it all! Professional, friendly, communicative, responsive my only complaint is that they took out the popcorn machine. Other than that, I won't take my baby anywhere else. More
by LittleRedJeep
Employees Worked With
Lee Cunningham
May 11, 2017
Amazing service Ben was extremely helpful and honestly saved my car. He made extra room for me at the last minute to service an oil change and I'm very appreciative f Ben was extremely helpful and honestly saved my car. He made extra room for me at the last minute to service an oil change and I'm very appreciative for this since my car could have literally broke down if the change didn't happen right then. Marisa and the other gentleman (who's name I can't remember off the top of my head) did a great job and my car is running great. I would recommend these guys over most. More
by J.krubally
Employees Worked With
Mike Gerber
March 31, 2017
Quick, efficient, and professional. Wow. Ben, our service advisor, was so impressive. He was the nicest most professional person. he answered all of my grandmothers questions with patien Wow. Ben, our service advisor, was so impressive. He was the nicest most professional person. he answered all of my grandmothers questions with patience, with great understandable detail, a smile. He got us out as soon as possible and as happy as possible. I highly recommend this dealership! I definitely will be coming back again soon. if you come here for service, go to Ben! He will treat you the way you deserve to be treated at any dealership but better. He deserves a raise!! More
by Lynnfox1
Employees Worked With
Mecham, Benjamin
January 14, 2017
Journey 2017 Me and wife went in to buy a used car but when the bank didnt want to finance Rich worked with us and listened to our concerns about getting a new car Me and wife went in to buy a used car but when the bank didnt want to finance Rich worked with us and listened to our concerns about getting a new car, and he met our family needs. With the right car at the right price. Never in a million years have i thought to buy a brand new car or thought I would own one . But i do know thank you More
by Joshua M Cooper
Employees Worked With
Rich
November 23, 2016
Fantastic! was in for service last week getting a routine oil change. I had to walk thru the sales department to take my daughter to the restroom, which I was ho was in for service last week getting a routine oil change. I had to walk thru the sales department to take my daughter to the restroom, which I was honestly dreading for not wanting to be hounded to buy a new car.. As I walked thru there was a salesman sitting at his desk. He offered my daughter a balloon. I had noticed he was on crutches and went out of his way crutches and all to give me exceptional service. I can assure you that if your in the market and bring your family car shopping Matt Leavitt it the guy to see. Even tho i am not in the market for a vehicle I will definatley will work with him when im ready to uograde. Glad to see there's still gentlemen out there. More
by Super mom
Employees Worked With
Matt L
November 12, 2016
Helpful service Norm was helpful when I came in last week with a transmission issue with my 2015 jeep Cherokee. He made sure my car was serviced in one day with com Norm was helpful when I came in last week with a transmission issue with my 2015 jeep Cherokee. He made sure my car was serviced in one day with computer updates for my transmission. Thanks Norm! More
by norway55
Employees Worked With
Norm ,service center
October 29, 2016
A Refreshing Change of More Than Just the Oil! After a series of bad experiences at Jeep dealerships, today I decided to risk further service dept. disrespect for me and my fortunately trusty Jeep After a series of bad experiences at Jeep dealerships, today I decided to risk further service dept. disrespect for me and my fortunately trusty Jeep in order to give my beloved Jeep a long-needed oil change. And change is really the key word here! I drove to Marysville for the last change year ago to avoid the dealer from whom I had bought the car since that dealer lost the car and couldn't assure me that the oil change had actually been done! Online reviews of that dealer are still bad, so I decided to try Rairdon's Kirkland Jeep because they now have good reviews although three years ago I was very unhappy with the classic hard sell they gave me when I was looking to buy the Jeep. These.dealers change fast so check current online reviews. Today in Kirkland I received respectful, courteous, friendly, and competent service at a fairly reasonable price. I will return , but I will read online reviews first. They change! More
by adrastea
Employees Worked With
don't know
