Back

Rairdon's Dodge Chrysler Jeep of Monroe

Monroe, WA

4.5
368 Reviews
Contact Dealership

16413 W Main St

Monroe, WA

98272

Directions

By Type

Showing 368 reviews

August 18, 2017

Quick and painless We went in looking to find out some more information on some Jeeps and maybe trade in one of our other vehicles and walked out with a Jeep that met al More

by Traxle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Linn
August 14, 2017

Awful service center The service center has many people working there who have little to no knowledge. I left once only to have all the oil pour out before I reached home More

by Tracy530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Customer Relations Manager
Aug 14, 2017 -

Rairdon's Dodge Chrysler Jeep of Monroe responded

Tracey, We are normally known for our attention to detail and great customer service. It sounds like we have really missed the mark with you. I am so sorry to hear about this. Please reach out to me so I can personally resolve this situation for you. Scott Guthrie General Manager 360-805-5500 reviewsdom@rairdon.com

August 05, 2017

Fast service knowledgeable salesman Nice dealership. Helpful and friendly. Our salesman Greg knew quite a bit about the history of the cars we were considering and suggested a few opt More

by Staceyjeepster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Linn
Aug 12, 2017 -

Rairdon's Dodge Chrysler Jeep of Monroe responded

It is wonderful to hear you enjoyed your recent visit to Rairdon’s Dodge Chrysler Jeep of Monroe. Greg is awesome and we all appreciate your review!

August 01, 2017

Dishonest, very poor customer service. Dishonest and very poor customer service. Repairs and installation were done incorrectly. Staff attempt to get the customer to complete the online sur More

by BP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dana-Service Department
Aug 14, 2017 -

Rairdon's Dodge Chrysler Jeep of Monroe responded

BP, I am sorry to hear that that you had a negative experience at our dealership. Please reach out to me so that I may personally work with you in order to fix this situation. I look forward to hearing from you. Thanks. Scott Guthrie General Manager 360-805-5500 reviewsdom@rairdon.com

July 20, 2017

Great service Took my Jeep in for first oil change, went smoothly, and quick. Walked to local convenience store and bac, and it was done about 10 minutes later. More

by hammster1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Relations Manager
Jul 22, 2017 -

Rairdon's Dodge Chrysler Jeep of Monroe responded

We're so pleased your first oil change went so well :)

July 20, 2017

Bought a car from them This dealership was easy to work with and very helpful. I would highly recommend this dealership to others. The staff was friendly and very knowledgea More

by dlaws12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe and Jacob, Ron Zimmerman, Customer Relations Manager
Jul 22, 2017 -

Rairdon's Dodge Chrysler Jeep of Monroe responded

Rairdon’s Dodge Chrysler Jeep of Monroe cannot thank you enough for choosing us!

July 09, 2017

Terrible for Service I went in for a recall repair, oil change and fuel filter change. What a nightmare! They called and said you are all done. When I arrived they charg More

by Caplesj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Customer Relations Manager
Jul 17, 2017 -

Rairdon's Dodge Chrysler Jeep of Monroe responded

I am sorry to hear that that you had a negative experience at our dealership. Please reach out to me so that I may personally work with you in order to fix this situation. I look forward to hearing from you. Thanks. Scott Guthrie General Manager 360-805-5500 reviewsdom@rairdon.com

July 04, 2017

2014 Ram 2500, 30,000 mile service Very prepared for my visit. Knew my prior visit details and adjusted the service for items already taken care of. Good communication and friendly. Wou More

by JohnC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Customer Relations Manager
Jul 08, 2017 -

Rairdon's Dodge Chrysler Jeep of Monroe responded

This is wonderful to hear, John! The whole Rairdon’s Dodge Chrysler Jeep of Monroe team is very pleased you had a great experience while here with your Ram truck :)

June 30, 2017

Greg Linn is an amazing salesman! We bought a Jeep Grand Cherokee while we edge preparing to move across the nation. They didn't have the Jeep we wanted on the lot but Greg was able to More

by Scott&Yvonne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Linn, Customer Relations Manager
Jun 30, 2017 -

Rairdon's Dodge Chrysler Jeep of Monroe responded

Scott & Yvonne, this review is fantastic! Thank you so much for taking the time to say such nice things. This will make Greg Linns day! From all of us here at Rairdon's Dodge Chrysler Jeep of Monroe, we appreciate you.

June 23, 2017

Amazing! Got just what I needed! I was greeted as I stepped out of my car, very friendly. Greg showed me several options and helped me get the best car for me! More

by Monts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Linn
...
12
...