
Rairdon's Honda of Marysville
Marysville, WA
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I had service done to my vehicle. Left with a new noise and when I tried to have them fix it I was told it was something else that didn’t seem to be on the inspection report the first Left with a new noise and when I tried to have them fix it I was told it was something else that didn’t seem to be on the inspection report the first time. They wouldn’t even listen to my videos to try and identify they noise. They couldn’t replicate it so then the told me it’s spark plugs. WHAT?? So, nothing like spending 3k thinking you’re keeping up on things, to just feel more nervous rolling down the road hearing that noise EVERYTIME I start my car. But they couldn’t hear the noise. Working with another honda dealer that told me to turn them in. Yikes. Don’t go here. You get what you pay for. There is a reason they are cheaper… I have both inspection reports and the second one miraculously has spark plugs recommended days later. bbb has both copies and Nicole is the worst communicator I’ve ever worked with. They only time I heard from the dealer was when they called to tell me I needed something else fixed too (which was fine) and the dealership offering to sell me a new car. Think I’ll be buying a new car after putting 3k into mine? Yeah probably not… so also know you have to check in after not hearing from anyone for days. Just to hear her go “uhhhhhhh let me check.” ”uhhhhh I’m not sure.” Rairdon’s fix the problem the first time and I suggest hiring someone else in your service department. More
Everyone is super friendly and committed to providing as pleasant and efficient of an experience as possible! Chefs kiss 10/10 highly recommend super lit pleasant and efficient of an experience as possible! Chefs kiss 10/10 highly recommend super lit More
Logan helped me find what I wanted. He was very good at his job and very polite and help. I found the car I wanted and purchased it that day. Logan gets five stars for his knowledge, He was very good at his job and very polite and help. I found the car I wanted and purchased it that day. Logan gets five stars for his knowledge, help and friendliness! The only thing I was unhappy about came when I had to sign the papers etc. I believe it was David Twiddy who did the paperwork. I was not happy about all the things he had to read to me to get me to buy more. If I had wanted additional things I would have asked about them. He was just doing his job but I was tired and just wanted to finish and go home. I wasn't interested in buying the couple dozen things he tried to talk me into. Otherwise it was a good experience. Also the keys they gave me did not work. I have to go back and get them fixed. I am about to go out there today for that. twiggy who More
Drove an hour an a half to look at a used truck. In the first 10 min I realized I didn't like the truck for various reasons. The trade in manager, was a real jerk to me and my wife. Wouldn't look to In the first 10 min I realized I didn't like the truck for various reasons. The trade in manager, was a real jerk to me and my wife. Wouldn't look to see if they had anything else recently traded in and aggressively tried to convince me into the vehicle. I had to be quite rude to him to get him to understand I wasn't interested in that particular truck. Aggressive rude people don't deserve your time. More
I wanted to buy with trade and cash and get done quickly. some dealers have difficulty making a quick sale. these guys did well even on a busy saturday some dealers have difficulty making a quick sale. these guys did well even on a busy saturday More